Field Service Engineer

B. Braun Melsungen AG; Sheffield; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

B. Braun Melsungen AG is seeking a Field Service Engineer based in Sheffield, responsible for on-site servicing of medical equipment. The ideal candidate will ensure high service quality and maintain strong customer relationships while operating within a designated territory requiring travel. Benefits include a company car, generous annual leave, and a comprehensive pension scheme.

Benefits

Electric or hybrid company car

27 days annual leave plus bank holidays

Professional subscription paid for

7% employer pension contribution

3x Salary life assurance

Enhanced sick pay

Private medical insurance

Health and wellbeing programme

Employee assistance programme

Qualifications

• Experienced in providing comprehensive technical repair and servicing.
• Qualified in Engineering (preferably Electronics).
• Full UK driving license required.

Responsibilities

• Perform on-site servicing and repairs of medical equipment.
• Self-schedule preventive maintenance with customers.
• Develop relationships with customers and report on work carried out.

Skills

Technical repair and servicing

Customer service

Problem solving

Flexibility

Education

HNC in Engineering (preferably Electronics)

Job description

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Company: B. Braun Medical Ltd.

Job Location: GB-Sheffield (Thorncliffe Park)

Functional Area: Field Service

Working Model: Hybrid

Requisition ID: 5387

Working Hours: 40 hours per week
Contract: Permanent
Location:South Wales

We have anexciting opportunity for a Field Service Engineer to join our growing team.

The successful candidate will perform on-site servicing and repairs of B. Braun Medical equipment, predominantly infusion devices, at customer sites, including patient homes, within a designated territory.

If you’re dedicated to ensuring the highest quality of technical service and able to deliver excellent levels of customer service, we’d love to hear from you.

You will primarily be working in South Wales with the requirement to provide occasional support to the wider Team. The ideal location to be based for this role is along the South Wales M4 corridor between Newport and Swansea. This role will require daily travel and occasional overnight stays.

Here is what you can expect to be doing:

• Self-scheduling of planned preventive maintenance (PPM) on contracted equipment direct with customers.
• Meeting key performance indicators, including repair turn-around times, PPM completion and uptime.
• Providing accurate and detailed reports on all work carried out.
• Developing relationships / partnerships with customers.
• Proactively seeking to improve the processes and service provided by B. Braun Technical Services.
• Ensuring effective maintenance and calibration of all tools and test equipment provided.
• Responsibility for the accurate management of issued stock items.

What you’ll need to succeed:

• Experienced and skilled in providing comprehensive technical repair and servicing.
• Qualified to HNC or equivalent in Engineering (preferably Electronics).
• A competent and experienced hands-on service engineer, with the ability to problem solve effectively and efficiently.
• Flexible and self-motivated, with the ability to maintain and achieve service targets and deadlines.
• A team player, with the ability to also work unsupervised using your own initiative.
• The ability to deal and interact with customers effectively at all levels.
• Full UK driving license

What you get in return:
• An electric or hybrid company car
• 27 days annual leave plus bank holidays
• Professional subscription paid for • 7% employer pension contribution
• 3x Salary life assurance
• Group income protection scheme
• Enhanced sick pay and family friendly payments
• Private medical insurance
• Health and wellbeing programme
• Employee assistance programme
• And much more…

About us: B. Braun Technical Services provide excellence in technical innovation, education and solutions.

Cutting edge technology enables us to maintain and repair equipment quickly, conveniently and to the highest possible standard with an unwavering dedication to customer care.

Customised services and maintenance programmes are built to suit the individual needs of the hospital trusts with a range of technical education workshops and courses, ensuring delivery of significant benefits.

Apply now! We look forward to receiving your application! #WeAreTeamBB
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered.