Field Service Engineer

HR GO Recruitment; Rotherham; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company car

25 days holiday

Healthcare

Company phone and laptop

Tools and equipment provided

Pension

International travel opportunities

Technical training

Job summary

HRGO Recruitment is sourcing a Field Service Engineer for an international engineering organisation based in the UK. The role involves installing, commissioning and servicing specialist equipment, with travel across the UK and ROI and occasional international travel.

The ideal candidate will have strong electrical, electronic and mechanical fault-finding experience, an ONC/HNC in engineering, and a full UK driving licence. Benefits include a company car, pension, healthcare and ongoing training.

Qualifications

• Proven experience as Field Service Engineer or similar technical role.
• Qualified in electrical/electronic or mechanical engineering.
• Experience with electromechanical equipment and fault-finding.
• Willingness to travel UK and ROI and occasional international travel.

Responsibilities

• Travel to customer sites across the UK and ROI.
• Install, commission, service, calibrate, and repair equipment.
• Carry out preventative maintenance and breakdown repairs.
• Work with ERP to maintain service records and parts
• Provide telephonic and on-site technical support and guidance
• Liaise with Sales and Service Admin on visits and requirements
• Support international travel and training when required

Skills

Field service experience

Fault-finding

Electrical fault-finding

Mechanical engineering knowledge

Customer service skills

Full UK driving licence

Education

ONC/HNC in electrical/electronic/mechanical engineering

Tools

ERP experience

Service-management systems

Job description

Field Service Engineer

Job Reference: FJ-wdv3c

Engineering Rotherham, South Yorkshire £35000 - £40000 per annum Benefits: Company car, 25 days holiday, healthcare Permanent

HRGO Recruitment are recruiting on behalf of a well-established international engineering organisation for an experienced Field Service Engineer to join their UK Service Team. This is an excellent opportunity for a multi-disciplined engineer with strong electrical, electronic and mechanical fault-finding experience to join a specialist technical business.

The successful candidate will be responsible for installing, commissioning, servicing, calibrating and repairing specialist metallographic and material-testing equipment. The role will involve regular travel to customer sites throughout the UK and ROI, with workshop support in Rotherham and occasional international travel.

Employee Benefits:

• Competitive salary, negotiable depending on experience and qualifications
• Company service vehicle
• 25 days annual leave plus Bank Holidays
• Company mobile phone and laptop
• Tools and equipment provided
• Company expenses account
• Pension following qualifying period
• Private healthcare following qualifying period
• Initial and ongoing technical training
• Opportunities for international travel
• Long-term career development opportunities

Roles & Responsibilities:

• Travel regularly to customer sites throughout the UK and ROI
• Install and commission specialist equipment
• Service, calibrate and repair specialist equipment
• Carry out preventative maintenance and breakdown repairs
• Complete equipment upgrades, retrofits and modifications
• Diagnose mechanical, electrical and electronic faults
• Fault-find across electromechanical, hydraulic and pneumatic systems
• Provide technical support to customers by telephone and email
• Provide professional technical support and advice on-site
• Maintain strong and professional customer relationships
• Complete accurate service records and field service reports
• Use the company ERP system to maintain customer and service information
• Maintain appropriate spare parts, tools and equipment
• Liaise with the Sales Team regarding customer requirements
• Identify opportunities for maintenance, calibration and equipment upgrades
• Work closely with the Service Administrator to coordinate customer visits
• Support new product development and technical projects
• Work collaboratively with the UK and wider international Service Teams
• Participate in technical training and knowledge-sharing activities
• Travel internationally when required for training and company activities

About You:

• Proven experience working as a Field Service Engineer or in a similar technical engineering role - essential
• ONC/HNC or equivalent qualification in electrical, electronic, mechanical or related engineering
• Previous experience working with electromechanical equipment
• Strong electrical and electronic fault-finding skills
• Good mechanical engineering knowledge
• Knowledge of pneumatics and hydraulics is desirable
• Ability to read and interpret electrical schematics and wiring diagrams
• Strong practical fault-finding and diagnostic abilitiesExperience with calibration, preventative maintenance, installation or commissioning is advantageous
• Good computer literacy and experience using Microsoft Office
• ERP, database or service-management system experience is desirable
• Strong communication and customer service skills
• Organised, self-motivated and able to work independently
• Professional and confident when dealing with customers
• Flexible and willing to travel extensively throughout the UK
• Full UK driving licence - essential

Contact us:

• Email: [e-mail]
• Call: 01233 722 401