Field Service Engineer

Baker Perkins; Peterborough; On-site; GBP 35,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their team. This role involves traveling both within the UK and overseas to provide hands-on mechanical and electrical support for a range of equipment. You will be responsible for troubleshooting, repairs, and ensuring compliance with health and safety regulations. The ideal candidate will have a strong mechanical background, excellent communication skills, and a customer-focused approach. This is a fantastic opportunity to be part of a company that values innovation and efficiency in the food industry.

Qualifications

• Hands-on mechanical and electrical experience required.
• Experience in installation or maintenance of complex equipment.

Responsibilities

• Provide mechanical/electrical field support for equipment.
• Troubleshoot and repair system failures on-site.

Skills

Mechanical skills

Electrical skills

Customer focus

Problem-solving

Communication skills

Education

Technical diploma or equivalent

Job description

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Baker Perkins, a technology brand of Coperion – owned by Hillenbrand, is a trusted technology provider in the food industry, operating from the UK and USA. We offer comprehensive solutions, from design to lifetime support, for leading brands worldwide. Our continuous innovation in equipment and processes, along with services leveraging the latest technology, ensures efficiency and cost-effectiveness.

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Job Purpose

Traveling both within the Uk and overseas, you will provide service and upgrade work in customers’ sites, for our aftermarket department.

Main Duties

• Provide hands-on mechanical / electrical field support, for the full range of EMEA equipment
• Ensure: general service visits, inspections, equipment refurbishments, re-builds and upgrades, relocation of customers’ existing equipment and customer training…
• Troubleshoot and repair system failures or malfunctions,
• Help with installation or technical support, if needed
• When required, supervise other engineers onsite
• Write service reports and document all maintenance and repair work
• Ensure compliance with health & safety regulations and maintain a clean and safe work environment.
• Provide feedback on market information, customers comments

Candidate Profile

• Mechanical background, ideally with electrical skills as well - hands-on profile
• Experience in installation or maintenance of complex equipment,
• Experience of Food equipment and process would be appreciated
• Customer focus with excellent communication skills and a successful track record of developing external or internal customer relationships
• Good problem-solving techniques using an analytical approach
• Ability to work alone but still be part of a team
• Ability to prioritize tasks and work under pressure
• Willingness to travel (at short notice) and work on customer sites both in the UK and overseas - valid Driving License.

Welcome to join us in “Shaping What Matters For Tomorrow”!

Who We Are

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Machinery Manufacturing

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