Field Service Engineer

Tunstall Healthcare (UK) Ltd; Norwich; Remote; GBP 28,000 - 40,000; Full time

Job summary

A market-leading health and care technology provider is looking for a Field Service Engineer to join their remote team covering Norfolk. The role requires exceptional interpersonal skills to support various customers, with responsibilities including maintenance and testing of electronic products. The ideal candidate will have an electrical background and a full UK driving license.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Welcoming team environment

Career development opportunities

Qualifications

• Proven experience as a Field Engineer.
• Full Category B UK driving license.
• Experience of testing Fire Systems.

Responsibilities

• Provide maintenance and repair services for various products.
• Demonstrate customer relation skills when dealing with vulnerable individuals.
• Work on equipment in customers' homes.

Skills

Communication

Problem Solving

Time Management

Interpersonal Skills

Team Working

Analytical Skills

Education

Electrical/Electronic qualification at NVQ Level 2

Tools

Tools

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Norfolk.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower... they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products.

Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience:

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles)
• Experience of testing Fire Systems.
  
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
  
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer:

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
  
• Retails discounts
• Perks and benefits that include things like: free eye tests, retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career