Field Service Engineer

Whale Tankers Limited; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a leading manufacturer of liquid waste vacuum tankers and jetting equipment! This role as a Field Service Engineer offers a dynamic work environment with various responsibilities, including servicing and diagnosing faults on tanker equipment. You'll be part of a supportive team that values your skills and provides excellent benefits, including a competitive salary, overtime opportunities, and a comprehensive bonus scheme. With a commitment to employee development and a culture of teamwork, this is an exciting opportunity to grow your career while contributing to a company known for its quality and reliability in the industry.

Benefits

Overtime Opportunities

Meal Allowance

Holiday Bonus

Private Medical Insurance

Company Pension Scheme

Annual Pay Reviews

25 Days Holiday

Employee Assistance Programme

Cycle to Work Scheme

Full Training Provided

Qualifications

• Experience in field service engineering and customer interaction.
• Knowledge of mechanical, hydraulic, and pneumatic systems.

Responsibilities

• Carry out routine servicing and diagnostics on tanker equipment.
• Complete detailed reports and interact with customers.

Skills

Field Service Engineering

Customer Interaction Skills

Fault Diagnosis

Mechanical Diagnosis and Repair

Hydraulic Systems Knowledge

Pneumatic Systems Knowledge

Health and Safety Compliance

Tools

PPE (Personal Protective Equipment)

Service Vehicle Maintenance Tools

Job description

We are looking for several Field Service Engineers that can work across a number of patches including North (Derby upwards to Leeds/Sheffield), M1 corridor (Northampton to Watford) and Central East (Cambridge, Peterborough).

We are an employee-focused business committed to developing people to ensure that we have the best there is as part of our ever-expanding team.

Are you ready to work for one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe?

Then Join our Whale Family!

When you work for Whale you have access to a whole host of benefits:

1. Excellent starting salary depending on experience
2. Overtime opportunity at time and a half and double time
3. Up to £10 per day for meal allowance dependent on start time
4. One off £500 per annum holiday bonus when you take 5 days off in one block
5. Bonus scheme based on the performance of the company
6. Private medical insurance (BUPA)
7. Competitive Company Pension Scheme
8. Secure employment with a longstanding supportive business with opportunity for advancement
9. Annual pay reviews
10. 25 days holiday (plus statutory days) per calendar year – 5 days more than the legal requirement
11. Death in service for employees
12. Employee assistance programme – offering free wellbeing (mental and physical) and financial advice and support
13. Employee discount scheme including restaurants, holidays, retail vouchers and more
14. Cycle to work scheme
15. Full training, equipment and PPE provided
16. Long service awards
17. Company share purchase opportunity
18. Free parking

We are looking for someone who is able to carry out the below tasks:

1. Carry out routine servicing on a variety of tanker equipment
2. Diagnose faults on electric, pneumatic, hydraulic, and mechanical systems
3. Carry out annual tank tests once trained to do so (includes working in confined space)
4. Identify additional works required on each visit to ensure equipment is functional and safe
5. Complete detailed and accurate reports in line with expected standards
6. Interact daily with the service centre team
7. Submit reports daily following each job
8. Liaise directly with customers regarding repairs and service requirements
9. Be prepared to work overtime which on occasions may require overnight stays or early starts
10. Ensure all health and safety requirements are adhered to
11. Proactively provide feedback on matters of health and safety
12. Maintain a clean and organised working area
13. Maintain PPE and tooling to a high standard
14. Ensure service vehicle is maintained, checked, and in road legal condition

It would be great if you had knowledge in:

1. Operating in a field service engineer role
2. Customer facing and interaction skills
3. Commercial vehicle repair and diagnosis
4. Vehicle electrics, pneumatics, hydraulics, and mechanical diagnosis and repair

If this sounds good to you and you feel you have the relevant skills and experience then apply today because not only will you be joining an expanding, enthusiastic and proactive company where no two days are the same, we also have some wonderful benefits on offer.

The Company

Whale Tankers care about quality across all aspects of our business, it is a word that characterises the company. Our Ravenshaw site, located in Solihull, has been the home of Whale Tankers. The site set in more than 40 acres of land, is a stunning example of how an industrial concern can successfully operate alongside a natural environment. Whale has a truly modern manufacturing facility at Ravenshaw, with all the key processes carried out in-house.

All aspects of the manufacturing process, from technical specification to quality control, all takes place on site. Our “in-house” product philosophy gives Whale the ability to control quality at every stage and ensure that every product is engineered and built to deliver uptime and value throughout its working life. Whale customer promise is one “reliability, service and value for life”, It takes a combination of significant resources and unique culture to deliver that promise – something that Whale Tankers has been delivering over the last five decades.

The Benefits

Health

Holiday

Pension

Bonus

The Values

• Teamwork

Our best work is born out of working collaboratively as a team in order to achieve our goals. We build better when we work together.

Producing a diverse product range, engineered to meet specific customer requirements. We will remain focused on developing our products, processes and people, through partnerships and investments, ensuring that we remain at the forefront of our industry.

• Long Service

The major factor in Whale's success has been the motivation, skill and loyalty of all employees, who on average have been with Whale for 8 and a half years.