Field Service Engineer

SMT GB; Loughborough; Hybrid; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Wide range of benefits for health and wellbeing

Opportunities for career development

Job summary

SMT GB is seeking a Field Service Engineer to service and maintain Volvo construction equipment across the Leicester area. This field-based position combines strong technical expertise with a customer-focused approach, ensuring high-quality repairs and maintaining safety standards.

As a skilled engineer, you will possess an engineering qualification, and proven experience in the maintenance of heavy plant equipment. Alongside a competitive salary, SMT GB offers a supportive team environment and opportunities for career development.

Qualifications

• Proven experience maintaining and repairing heavy plant or construction equipment.
• Strong technical expertise across mechanical, hydraulic, and electrical systems.
• Full UK driving licence and flexibility for overtime and call-outs.

Responsibilities

• Service, maintain, and repair Volvo construction and associated equipment.
• Diagnose faults using technical expertise and provide clear guidance.
• Complete all reports and job cards accurately in real-time.

Skills

Strong diagnostic and problem-solving skills

Excellent communication skills

Ability to work independently

Customer-focused approach

Education

Engineering qualification (e.g. NVQ Level 3 / City & Guilds)

Tools

Diagnostic tools

Job description

SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in US.

Job Title

Field Service Engineer

Location

Leicester & Surrounding Areas

Contract

Full-time, Permanent

Salary

Competitive; Depending on Experience

About The Role

We are looking for a Field Service Engineer to support our operations across the Leicester area. This is a field-based role where you will be responsible for servicing, maintaining and repairing Volvo construction equipment at customer sites, ensuring we deliver a first-class experience to both internal and external customers.

You will combine strong technical expertise with a commercially focused mindset, identifying service opportunities while delivering efficient and high-quality repairs.

Key Responsibilities

• Service, maintain and repair Volvo construction and associated equipment
• Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers
• Work in line with quotations and time guides, identifying additional work where required
• Complete all reports, job cards and timesheets accurately in real time
• Identify opportunities to promote additional services and aftermarket solutions

About You

You will be a skilled and customer-focused engineer, comfortable working independently in a field-based role while maintaining high technical and safety standards.

Qualifications

• Engineering qualification (e.g. NVQ Level 3 / City & Guilds in Plant, HGV or similar)
• Proven experience maintaining and repairing heavy plant or construction equipment
• Strong diagnostic and problem-solving skills across mechanical, hydraulic and electrical systems
• Excellent communication skills with a customer-focused approach
• Full UK driving licence and ability to work flexibly, including overtime and call-outs

Desirable

• Experience with welding or fabrication
• Advanced knowledge of hydraulics, electrics or emissions systems

Why join us?

Alongside a competitive salary, we offer a wide range of benefits designed to support your health, wellbeing, finances and career development. You will be part of a supportive team environment with opportunities to grow and develop your skills.

Closing date & interview process

We review applications on an ongoing basis and may close this advert early if sufficient suitable applications are received. Early application is therefore encouraged.