Field Service Engineer

Kion Group; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in material handling is seeking skilled Field Service Engineers to join their dynamic team in Central London. This role offers a unique opportunity to work with a diverse range of products, from agile pallet trucks to innovative automated solutions. With a competitive salary based on experience and a comprehensive benefits package, including flexible working hours and extensive training, this position is perfect for those looking to advance their careers in a supportive environment. Join a company that values excellence and customer satisfaction while enjoying opportunities for professional growth and development.

Benefits

25 days of annual leave

Company pension scheme

Employee Incentive Schemes

Flexible working hours

Discount schemes with major UK brands

Referral bonus schemes

Comprehensive induction and training

Paid travel from door to door

Company van and fuel card

Technical support and resources

Qualifications

• Experience as a vehicle technician or mechanical engineer is preferred.
• Comfortable using IT equipment for record-keeping and ordering.

Responsibilities

• Diagnosing and resolving technical issues at customer sites.
• Conducting preventative maintenance on forklifts and other equipment.

Skills

Diagnosing technical issues

Preventative maintenance

Customer service

Mechanical engineering

Vehicle technician experience

Education

NVQ Level 3 or equivalent

Tools

IT equipment for record-keeping

Forklift Driver Licence

Job description

Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in Central London, covering NW1, N1, and EC postcode areas.

Are you ready to take the next step in your career as a Field Service Engineer?

Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team.

As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You’ll work with a diverse range of products—from agile pallet trucks to robust counterbalance machines, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions.

At Linde Material Handling, we offer a competitive benefits package, including:

1. A competitive salary based on your experience
2. The option of a 40-hour or 45-hour working week, Monday to Friday, with shift premiums and OT available
3. 25 days of annual leave plus statutory bank holidays
4. A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution
5. Eligibility to participate in Employee Incentive Schemes

Join us and become part of a team that values employee engagement, strives for excellence, and prioritizes customer satisfaction.

What we offer:

Our package includes:

• A salary dependent on experience
• Flexible working hours with shift premiums and OT options
• Annual leave and statutory holidays
• Additional leave based on long service milestones
• Company pension scheme with contributions
• Discount schemes with major UK brands
• Referral bonus schemes
• Comprehensive induction and world-class training
• Long-term development plans and industry-leading training
• Specialist product training
• Full Forklift Driver Licence
• Opportunities for career progression and extended learning (including degree level)
• Technical support and resources, including laptop and phone
• All necessary tooling and PPE
• Paid travel from door to door
• Local customer base with minimal travel
• Company van and fuel card, with private use option
• Regular vehicle cleaning and maintenance
• Occasional on-call support with additional pay

Tasks and Qualifications:

Your role will involve diagnosing and resolving technical issues, conducting preventative maintenance, and ensuring equipment operates efficiently. You will service Linde forklifts and other equipment at customer sites, building strong relationships and delivering exceptional support.

Ideal candidates will have experience as vehicle technicians or mechanical engineers, especially those who have worked as forklift technicians, plant fitters, or vehicle technicians. Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable but not essential.

• NVQ Level 3 (or equivalent) qualification preferred but not mandatory
• Comfortable using IT equipment for record-keeping and ordering
• Full UK driving licence required
• Ability to work independently and within a team

Linde is committed to diversity and inclusion. We welcome applications from all backgrounds and abilities. Please inform us if you require adjustments during the application or interview process.