Field Service Engineer

Veolia Water Technologies; Leiston; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Pension Scheme

Private Medical Insurance

Life Assurance

Job summary

Veolia UK is seeking a Field Service Engineer to commission and maintain water treatment equipment across Sizewell, Norwich and surrounding areas. The role involves on-site operation, commissioning, and servicing of Veolia-owned water treatment systems, including RO, DI and filtration, reporting to the lead engineer.

You will install, calibrate sensors and pumps, analyse water samples, provide technical support, and train customers on safe operation. A comprehensive benefits package is included.

Qualifications

• Qualification in engineering/technical discipline or equivalent experience.
• Chemistry A-level or equivalent knowledge is desirable.
• Experience with electrical/PLC controls is beneficial.

Responsibilities

• Install and service water treatment equipment at client sites.
• Act as the local technical consultant and liaison with client management.
• Provide service and support to the prescribed customer site.
• Coordinate with Area Field Services Lead and senior engineers.
• Perform water analysis and/or collect samples for lab analysis.
• Complete on-site reports for work carried out.
• Troubleshoot and repair pumps, instruments and control panels.
• Calibrate flow, conductivity and pH sensors.

Skills

Field service engineering

Water treatment equipment

Customer liaison

Troubleshooting

Calibration

Education

Engineering or technical qualification

Chemistry A-level or equivalent

Tools

PLC knowledge

Electrical testing tools

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Veolia brings together a dedicated team of experienced professionals committed to tackling Veolia the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Field Service Engineer - Commissioning & Maintenance of Water Treatment Equipment | Salary: Up to £45k dependent on experience. Sizewell, Norwich and surrounding areas | Permanent | 4X4 Shifts which compromise of 6am to 2pm or 2pm-10pm | Comprehensive Pension Scheme | Private Medical Insurance | Life Assurance | and much more!

As water technologies experts, we don't just offer jobs - we build careers with purpose. We're on a mission of Ecological Transformation, and we're looking for a dedicated Field Service Engineer to help us lead the charge.

Your role is to support a dedicated fixed customer site with the operation, commissioning and maintenance of Veolia-owned water treatment equipment. This includes reverse osmosis, de-ionisation and filtration. You will be based on the customer's site and report to Gary Graham.

What you’ll be doing:

• Installing and servicing chemical feed and water treatment equipment.
• Acting as the local technical consultant and liaison with customer management and representatives on site.
• Providing service and support to the prescribed customer site.
• Coordinating functions with the Area Field Services Lead, Management and Senior FSEs.
• Performing water analysis and/or collecting samples for preparation, labelling and shipment to the designated laboratory.
• Completing and distributing on-site reports for any work carried out.
• Troubleshooting and repairing pumps, instruments and control panels.
• Calibrating flow instruments, conductivity sensors and pH sensors.
• Carrying out preventative maintenance on the water treatment plant, chemical feed pumps, controllers and instrumentation.
• Keeping site maintenance records up to date.
• Maintaining an inventory of spare parts (lube oil, tubing, piping, etc.) and an adequate supply of reagents, sample containers and shipment containers for routine and special sampling and analysis.
• Relaying customer feedback to Field Services, Commercial and/or Technical departments.
• Recommending site procedural and/or policy changes that will improve overall effectiveness.
• Being flexible in the role and supporting the site where required.
• Training customer and other personnel to operate the equipment safely and effectively when the FSE is not on site.
• Training company trainees in the technical site functions of the Field Service Engineer role.

Qualifications

• A qualification in a suitable Science, Engineering or technical discipline, or equivalent knowledge and experience, or mechanical experience from apprenticeships or site maintenance experience.
• A Level (or equivalent) Chemistry, or equivalent knowledge and experience.
• Qualifications in electrical or PLC courses.
• Passport 2 safety.
• CSCS card.
• Knowledge of maintenance tracking tools.
• Water treatment site experience.
• Experience of working on industrial sites.
• Electrical, PLC and/or instrumentation experience.

Additional Information

At Veolia UK, we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.