Service Engineer (Municipal)

SmartRecruiters, Inc.; Oxford; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Commission

Overtime schemes

Birthday leave

Job summary

Water Technologies is seeking a Service Engineer to join our team on a field-based role covering the UK. This permanent, full-time position offers 37.5 hours per week, with a comprehensive benefits package including 25 days of annual leave, bank holidays, a birthday off, a company vehicle and fuel card, and various incentive schemes.

You will conduct on-site maintenance, provide technical and commercial client support, and work to enhance system reliability.

Qualifications

• Experience as a Service Engineer in municipal market.
• Knowledge of sewage and drinking water treatment sites.
• Strong communication with clients and problem solving.

Responsibilities

• On-site maintenance: preventative and corrective maintenance, commissioning, upgrades.
• Provide after-sales technical and commercial support to clients.
• Build and maintain relationships with customers and improve system reliability.
• Troubleshooting and fault finding, hands-on problem solving.
• Be flexible with on-call hours and occasional weekends/holidays.

Skills

Driving licence

Client-facing

Time management

Education

NVQ or higher in Mechanical, Electrical or Chemical Eng

Tools

None specified

Job description

Location: Field-based to cover across the UK

Position Type: Permanent, Full-time, 37.5 hours a week

Benefits: 25 days annual leave plus bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!

Join Our Growing Team as a Service Engineer!

Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader?

Do you have a passion for ecological transformation and making a tangible difference to the planet? If so, we have the perfect opportunity for you!

Water Technologies is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the municipal market. We are looking for a dedicated and driven Service Engineer to join our team. This role offers structured progression and a chance to make a real impact on both the business and the environment.

What will you be doing?

As a Service Engineer, your key responsibilities will include but not be limited to:

• On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
• Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
• Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
• Troubleshooting and Fault Finding: You’ll be hands-on, solving challenges to keep systems running smoothly
• On-Call Flexibility: As part of this role, a flexible approach to customers’ needs and working hours is required and may include the need for you to work some weekends and during some public holidays. As you grow in the role, you’ll join our ‘On-Call Rota’ to ensure our clients receive support when they need it most

Check out our video below which will give you an insight into a day in the life of one of our Service Engineers;

https://www.youtube.com/watch?v=EDLteqsQ0Tc

What do we need from you?

• Experience: Previous experience as a Service Engineer in the municipal market. Knowledge of sewage and drinking water treatment sites.
• Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.
• Client-Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
• Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
• Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
• Driving Licence: A full UK driving licence is essential for this role.

What is in it for you?

• Career Growth: Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.
• Flexible Benefits: We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You’ll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future.

We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our wellbeing services, including 24/7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.

That’s not all… you also have the option to enrol in a range of flexible benefits, including BUPA Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And lastly you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle.

Diversity & Inclusion

At Water Technologies we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.