Field Service Engineer

Staffline Group; Ipswich; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic engineering firm as a Field Service Engineer, where you'll work on cutting-edge CNC equipment. This role offers the chance to provide exceptional service and maintenance for customers while ensuring compliance with health and safety regulations. You'll enjoy a supportive work environment with excellent career progression opportunities, a company vehicle, and various benefits including overtime pay. If you're motivated, innovative, and ready to take on a varied workload, this is the perfect opportunity to enhance your career in a leading manufacturing company.

Benefits

Company vehicle

Death in Service Package

Well-being Programmes

Free uniform

Overtime pay

Hotel accommodation allowance

Meal allowances

Fuel card for business miles

Qualifications

• Experience in servicing and repairing CNC machines.
• Mechanical bias with ability to handle electrical tasks.

Responsibilities

• Service and repair CNC machines efficiently.
• Provide first-class customer service and troubleshoot issues.

Skills

CNC machine tools

Mechanical skills

Electrical skills

Problem-solving

Communication

Proactivity

Job description

Permanent

We have an exciting opportunity for a Field Service Engineer to join a global, market-leading engineering business. You will be responsible for working on a wide range of CNC equipment, providing timely and efficient machine repairs, installations, and upgrades for customers. This is an excellent opportunity to work for a market-leading Machine Tool manufacturer, with great benefits and progression opportunities.

Key Responsibilities:

• Service and repair CNC Machines.
• Work to schedules to ensure customer demands are met.
• Provide customers with a first-class service.
• Ensure all activities are completed within Health and Safety guidelines.
• Troubleshoot problems.
• Proactively recommend necessary service and maintenance programs.

Requirements:

• Knowledge of CNC machine tools and experience in servicing/repairing them.
• Mechanical bias but able to handle electrical tasks as required.
• Highly motivated, proactive, and innovative to help improve processes.
• Clear communication at all levels of the customer organization.
• Flexible approach to a varied workload.

A company vehicle will be provided, and the company will meet all running costs associated with the business use. The vehicle will be available for private use, but you will pay for all non-business mileage fuel. The provision of a company vehicle constitutes a Benefit in Kind tax liability.

Pay and Benefits:

• Weekdays – Up to first 2 hours/day +33%, for hours exceeding 2 hours/day +50%
• Saturday – hours worked +50%
• Sundays and designated statutory holidays – hours worked +100%
• 1 hour can be booked for completing timesheets on a Friday.
• Hotel accommodation up to £120 and evening meals up to £30 per night receipted. Lunch allowance of £9 receipted. Car valeting at £6 per week or £24 per month receipted.
• Payment of work is door-to-door / door-to-hotel.
• Fuel card arranged for business miles.

Company Benefits:

• Join a successful, multi-national manufacturing company.
• Excellent career potential.
• x2 Death in Service Package and Well-being Programmes.
• Free uniform.
• Working hours are Monday to Friday, 8:15 am to 4:30 pm, with additional overtime when required and weekends when necessary.
• Overtime paid at Time 1/3 for the first 2 hours, then Time 1/2 thereafter each day. Saturday at Time 1/2, Sunday double time.

For further details, please contact Nick Sollis at 01453 829767 or email your CV to [e-mail].

Omega Resource Group is an employment agency specializing in opportunities across various sectors including Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction, and Manufacturing.

We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical and Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors, and Laboratory Technicians, among others.

For more opportunities, visit our website at www.omegaresource.co.uk.

Omega specializes in opportunities across Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables, and Tech sectors.