Field Service Engineer

Greenshields JCB Limited; Hemel Hempstead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading engineering company is seeking experienced Field Service Engineers to service and repair JCB construction equipment across various locations in the South East of England. This role offers an exciting opportunity to work with cutting-edge machinery and build strong customer relationships while enjoying competitive benefits and training.

Benefits

Medical and Dental Cash Plan scheme

Life Assurance

Contributory Pension scheme

Uniform

Continuous JCB and In-house training

Qualifications

• Proven experience as a Field Service Engineer.
• Ability to service a wide range of heavy tracked plant JCB machines.
• Strong troubleshooting skills and ability to work independently.

Responsibilities

• Provide onsite customer support for machinery within the region.
• Maintain and repair JCB construction plant and equipment.
• Develop and maintain good working relationships with customers.

Skills

Customer service skills

Investigate & diagnose technical problems

Efficient and flexible

Interpersonal relationships

Commercial awareness

Education

NVQ level 3 in Plant/Land Base Mechanical Engineering

10 years of relevant experience in Plant/Land based mechanics

Tools

CPCS Card

Job description

Based in Farnham, Hemel, Braintree, Burgess Hill, Thatcham or the Midlands

We are looking for experienced Field Service Engineers based at four of our depots: Farnham, Hemel, Braintree, Burgess Hill or Thatcham. We are also looking experienced Field Service Engineers to cover the Midlands region. The role will be responsible for servicing and repairing JCB construction plant and equipment to an extensive and varied customer base throughout the South East of England.

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Your Key Responsibilities Will Include

• Onsite customer support to our range of machinery within the region
• Keeping machinery in peak operating condition through scheduled maintenance, repairs and inspections
• Completing jobs to a high standard promptly and within a given timeframe
• Develop and maintain good working relationships with internal and external customers
• Good customer service skills
• Have the ability to work independently to troubleshoot and solve problems
• Ensure work/personal equipment complies with all safety standards
• Supervising Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained
  
  

Key Skills We Are Looking For

• NVQ level 3 or equivalent in Plant/Land Base Mechanical Engineering
• OR 10 years of relevant experience within Plant/Land based mechanics
• Ability to service a wide range of heavy tracked plant JCB machines
• Investigate & diagnose technical problems
• CPCS Card
• Interpersonal relationships/ Customer awareness/ Commercial awareness
• Efficient and flexible with the ability to work without supervision
  
  

In Return, You Will Receive

• Salary based on experience, get in contact for further information
• Medical and Dental Cash Plan scheme
• Life Assurance
• Contributory Pension scheme
• Uniform
• Continuous JCB and In-house training
  
  

This is a fantastic opportunity for a skilled field service engineer to work alongside a world-class engineering company!