Field Service Engineer

Kraft Recruitment; Hardingstone; Remote; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Company van

Laptop provided

Uniform supplied

Pension

28 days holiday incl. BH

Job summary

Kraft Recruitment is seeking a Field Service Engineer to cover the UK, servicing packaging machinery, conveyors and robotics. The role is home-based with nationwide travel and occasional international trips, requiring readiness to visit customer sites and perform PPM and repairs.

The ideal candidate will have packaging/automation field service experience, strong electrical and mechanical maintenance skills, and excellent communication to liaise with clients.

Qualifications

• Relevant field service experience, ideally in packaging, automation or materials handling.
• Strong electrical knowledge including single-/three-phase systems, inverters, sensors and control systems.
• Mechanical maintenance experience with hydraulics, pneumatics, motors and bearings.
• Excellent fault-finding and diagnostic abilities.
• Good communication and customer service skills; ability to build relationships.
• Full UK driving licence is required.
• Experience maintaining/ programming industrial robotics is desirable.

Responsibilities

• Attend customer sites to perform planned preventative maintenance on packaging machinery, conveyors, and robotics.
• Respond to breakdowns, diagnose faults and repair to restore production quickly.
• Complete service reports detailing work, parts, consumables, and recommendations.
• Ensure all work complies with safety/environmental procedures.
• Take responsibility for personal safety and risk assessments as needed.

Skills

Field service experience

Electrical knowledge

Mechanical maintenance

Fault finding

Customer service

UK driving licence

Robotics experience

Fanuc familiarity

Packaging machinery knowledge

PLC knowledge

Job description

My client is seeking a Field Service Engineer with relevant packaging machinery and automations industry experience to join a growing engineering team. This is a home-based position requiring travel throughout the UK, with occasional opportunities for international travel. Their ideal candidate will have previous packaging machinery field service experience and be happy travelling throughout the UK with occasional trips abroad.

Field Service Engineer Role:

• Attend customer sites to carry out Planned Preventative Maintenance (PPM) on packaging machinery, pallet and product handling conveyors, and robotic systems.
• Respond to emergency breakdowns, diagnose faults, and carry out repairs to return customers to production as quickly as possible.
• Complete detailed service reports and worksheets, including work carried out, parts used, consumables required, and recommendations for future improvements.
• Ensure all service and repair activities are completed in accordance with customer health, safety, and environmental procedures.
• Take responsibility for personal health and safety, including conducting risk assessments and implementing safe systems of work where required.

Field Service Engineer Requirements:

• Previous field service engineering experience, ideally within packaging, automation, or materials handling environments.
• Strong electrical knowledge, including single-phase and three-phase systems, inverters, sensors, and control systems.
• Mechanical maintenance experience with hydraulics, pneumatics, motors, bearings, and associated equipment.
• Excellent fault-finding and diagnostic skills.
• Strong communication and customer service skills with the ability to build and maintain positive customer relationships.
• Full UK Driving Licence.
• Experience maintaining and programming industrial robotic systems (desirable not essential)
• Familiarity with other robotic platforms such as Fanuc (desirable not essential)
• Knowledge of packaging machinery, including form-fill-seal systems and weighing equipment (desirable not essential)
• Basic PLC knowledge (desirable not essential)

Field Service Engineer Package:

• Salary £60,000 per annum including overtime.
• Company van provided.
• Laptop and uniform supplied.
• Home-based working arrangement
• Pension
• 24 days holiday plus Bank Holidays. Additional holiday entitlement awarded through long service