Field Service Engineer

Euro Car Parts Ltd.; Gloucester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Exciting Career Growth

Life Assurance

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

Euro Car Parts Ltd. is looking for a dedicated Field Service Engineer to join their team in Gloucester. This role involves installing, maintaining, and repairing equipment while delivering exceptional customer support. Candidates should have strong technical skills and the ability to troubleshoot effectively.

The position offers competitive salary and comprehensive benefits, fostering both your career vision and work-life balance.

Qualifications

• Previous experience in a Field Service, Maintenance, or Engineering role.
• Hands‑on experience with installing, maintaining, or repairing technical equipment or machinery.
• Familiarity with health and safety procedures and working on customer sites.
• Experience in customer‑facing roles is advantageous.
• A full, clean driving licence is often required.

Responsibilities

• Install, maintain, and repair equipment or machinery at customer sites.
• Diagnose and troubleshoot technical issues to minimise downtime.
• Perform routine servicing and preventative maintenance.
• Provide clear and professional support to customers, ensuring high satisfaction.
• Complete service reports, documentation, and updates in line with company procedures.
• Train end users on basic equipment operation and maintenance.
• Liaise with internal teams to ensure efficient service delivery.
• Ensure compliance with health and safety standards on‑site.
• Travel to various customer locations as required.

Skills

Strong technical and mechanical aptitude

Excellent problem‑solving and diagnostic skills

Good communication and interpersonal abilities

Ability to work independently and manage time effectively

Customer‑focused with a professional attitude

Competent in reading technical manuals, diagrams, and schematics

Basic IT skills for reporting and system updates

Flexibility to travel and adapt to varying work environments

Job description

Job Overview

Are you a hands‑on problem solver who enjoys working in different locations and helping customers? As a Field Service Engineer, you’ll play a key role in installing, maintaining, and repairing equipment while delivering excellent on‑site support. This is a great opportunity to use your technical skills, build strong customer relationships, and represent a company that values quality and service.

What We Offer

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work‑life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax‑free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Install, maintain, and repair equipment or machinery at customer sites.
• Diagnose and troubleshoot technical issues to minimise downtime.
• Perform routine servicing and preventative maintenance.
• Provide clear and professional support to customers, ensuring high satisfaction.
• Complete service reports, documentation, and updates in line with company procedures.
• Train end users on basic equipment operation and maintenance.
• Liaise with internal teams (e.g. technical support, parts, and scheduling) to ensure efficient service delivery.
• Ensure compliance with health and safety standards on‑site.
• Travel to various customer locations as required, sometimes at short notice.

Skills and Experience

• Strong technical and mechanical aptitude.
• Excellent problem‑solving and diagnostic skills.
• Good communication and interpersonal abilities.
• Ability to work independently and manage time effectively.
• Customer‑focused with a professional attitude.
• Competent in reading technical manuals, diagrams, and schematics.
• Basic IT skills for reporting and system updates.
• Flexibility to travel and adapt to varying work environments.

Experience

• Previous experience in a Field Service, Maintenance, or Engineering role.
• Hands‑on experience with installing, maintaining, or repairing technical equipment or machinery.
• Familiarity with health and safety procedures and working on customer sites.
• Experience in customer‑facing roles is advantageous.
• A full, clean driving licence is often required.

Why Work for LKQ

• People First: We value our employees just as much as our customers.
• Work‑Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.