Field Service Engineer

Career Choices Dewis Gyrfa Ltd; Gloucester; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company van

Workplace pension enrolment

25 days holiday, rising to 28 withlong

Job summary

Gloucestershire-based Field Service Engineer role, based from Cheltenham with regular UK travel to customer sites. 37-hour week, servicing and repairing specialist industrial equipment, with installation support and training for new equipment.

Requirements include 2+ years in technical service, strong mechanical aptitude, and good communication skills. On-site work, occasional travel, and company van provided as a perk. 25 days holiday rising to 28 with long service.

Qualifications

• Minimum 2 years' experience in a technical service role repairing/servicing electrical equipment or machinery (including 3-phase)
• Strong mechanical aptitude and practical engineering experience
• Detail-oriented with a problem-solving mindset
• Confident working independently and as part of a team
• Good communication and customer service skills with the ability to understand user needs
• Competent IT skills (ideally Word, Excel, Outlook)

Responsibilities

• Service and repair customer equipment at the Cheltenham premises
• Attend customer sites to carry out on-site servicing and repairs
• Provide installation support and training for new equipment
• Produce quotations, issue service reports, and maintain accurate work logs
• Act as a technical support backup for other engineers and end users, working closely with the wider team
• Carry out other reasonable tasks aligned to the role

Skills

Fault-finding

Repairs

Customer-facing

Independent worker

Problem solving

Communication

IT skills

Tools

Electrical equipment

3-phase systems

Workshop equipment

Job description

• Gloucestershire (Cheltenham HQ) + UK Travel - £35000 per annum An established UK manufacturer and supplier of high-quality industrial dry-steam cleaning equipment is looking to hire a Field Service Engineer to support continued growth following a recent acquisition by a global parent company.

This is a hands-on role based from Cheltenham, Gloucestershire, with regular customer site work and occasional travel.

If you enjoy fault-finding, repairs and customer-facing engineering work, and want to develop your skills alongside experienced technical specialists, this could be a great fit.

The Role Working a 37-hour week, you'll be responsible for servicing, repairing and supporting specialist industrial equipment both at the workshop and on customer sites.

Key responsibilities: Service and repair customer equipment at the Cheltenham premises Attend customer sites to carry out on-site servicing and repairs Provide installation support and training for new equipment Produce quotations, issue service reports, and maintain accurate work logs Act as a technical support backup for other engineers and end users, working closely with the wider team Additional requirements: Carry out other reasonable tasks aligned to the role Very occasional travel to mainland Europe may be required What We're Looking For Minimum 2 years' experience in a technical service role repairing/servicing electrical equipment or machinery (including 3-phase) Strong mechanical aptitude and practical engineering experience Detail-oriented with a problem-solving mindset Confident working independently and as part of a team Good communication and customer service skills with the ability to understand user needs Competent IT skills (ideally Word, Excel, Outlook) Essential Requirements Full clean UK driving licence Passport Right to work in the UK Benefits Shared use of company van 25 days holiday, rising to 28 days with long service Workplace pension enrolment Location Gloucestershire (Cheltenham HQ) with frequent field-based work (UK-wide, as required)