Field Service Engineer

0804 Chubb Fire & Security Ltd; Chalfont St. Peter; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Pension 5% matched

Death in Service x4

Employee Referral Scheme

Uniform and PPE

Training provided

25 days holiday + BH

Job summary

Frontline Security Solutions is seeking a Service Engineer to cover London and the South East. You will provide first-line service and routine maintenance for company and third-party products, with a background in security or electrical disciplines and a valid UK driving licence.

The role offers a leading national business with a comprehensive benefits package including a company vehicle, pension matched at 5%, death in service x4, referral scheme and training opportunities.

Qualifications

• Good basic education and a relevant qualification in the electrical/electronic industry.
• Field Service Experience.
• Good standard of IT skills (Computer Literate).
• Good level of Customer Service experience.
• IPAF, ECS, CSCS, Safety Passport or similar would be beneficial.
• Full UK driving license.

Responsibilities

• Repair, maintain and service systems in line with company procedures and system specifications.
• Ensure documentation is complete if installed system differs from spec and inform Supervisor.
• Leave on-site areas clean and tidy after work.
• Ensure client satisfaction during installation, maintenance and service visits with high quality service.
• Complete timesheets, work reports, service reports and expense claims accurately and timely.
• Ensure proper use and maintenance of company property, tools and vehicle where appropriate.

Skills

Field service

IT literacy

Customer service

UK driving license

Electrical knowledge

Education

Electrical/electronic qualification

Job description

We're looking to add a Service Engineer to our team here at Frontline, to cover London in the main and the South East too. A key hire for us, this Engineer will provide first-line service and routine maintenance activities and support to all the company & third-party products in use, throughout the region. Ideally from a Security background we'd also consider Engineers from Electrical or Telecoms too. At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place. People are at the heart of everything we do, and your well-being is important to us. That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career.

SALARY: Excellent basic and OTE Stable, long term career with a leading national business 25 days holiday plus bank holiday Holiday purchase scheme

• Vehicle Digital GP Company vehicle – this can also be used for private use
• Company pension 5% matched
• Death in Service x4
• Employee Referral Scheme (£1,000)
• Uniform, all PPE, tools and ongoing training provided

Responsibilities:

• To repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications.
• To ensure that if the installed system differs from the specification that the relevant documentation is complete and it is brought to the attention of the relevant Supervisor.
• To ensure that all working areas on site are left in a clean and tidy state.
• To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times.
• To ensure that relevant documentation is fully completed in an accurate and timely manner, this includes timesheets, work reports, service reports and expense claims.
• To ensure that all Company property is used and maintained in the proper manner, including special tools, ladders and Company vehicle where appropriate.

Qualifications/ Experience/Knowledge:

• Good basic education and ideally a relevant qualification in the electrical/ Electronic industry.
• Alternatively able to demonstrate in depth knowledge through assessment.
• Field Service Experience.
• Good standard of IT skills. (Computer Literate).
• Good level of Customer Service experience.
• IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial.
• Full UK driving license #LI-BW1

Additional Information

About Us, Our Culture & What We Can Offer You At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place. People are at the heart of everything we do, and your well-being is important to us. That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career.

#BR-FT When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we’ve become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.