Field Service Engineer

CD Recruitment; Canterbury; On-site; GBP 43,000 - 52,000; Full time

Job summary

CD Recruitment is recruiting a Field Service Engineer for a rapidly growing engineering business in Kent and the South East. The role covers regional field-based work, installing, servicing and maintaining automated equipment across customer sites.

You will diagnose electrical, mechanical and software faults, perform installations and commissioning, and provide top-class service while maintaining safety standards.

Qualifications

• Previous Field Service Engineer / Maintenance Engineer / Service Technician experience.
• Strong electrical and mechanical fault-finding skills.
• Experience with automated machinery or packaging equipment.
• Hands-on troubleshooting and problem-solving approach.
• Good IT skills and ability to work with software-driven equipment.
• Excellent communication and customer service.

Responsibilities

• Install, service, maintain and repair automated equipment at customer sites.
• Carry out planned preventive maintenance and reactive repairs.
• Diagnose electrical, mechanical and software faults.
• Install, commission and test new equipment at sites.
• Complete service reports and maintain maintenance records.
• Build strong customer relationships and ensure high levels of service.
• Collaborate with internal technical teams to resolve issues.
• Adhere to health and safety standards in all tasks.

Skills

Electrical fault-finding

Mechanical fault-finding

Customer service

IT skills

Driving licence

Job description

Field Service Engineer ( Kent ,South East Area ) up to £47,500 + Van + Package

Electrical/Mechanical

Location: Field Based – Regional Coverage

Salary: Competitive Basic Salary + Benefits

Job Type: Permanent | Full-Time

The Opportunity

We are working with an innovative, fast-growing engineering and technology business that is looking to recruit a Field Service Engineer to support its expanding UK operations.

Our client is a leading provider of automated equipment and smart technology solutions, operating within a rapidly developing sector that is set for significant growth across the UK.

This is an excellent opportunity for a technically minded engineer to join a forward-thinking organisation, working with modern equipment while playing a key role in the installation, maintenance and ongoing support of its technology.

The Role

As a Field Service Engineer, you will be responsible for installing, servicing, maintaining and repairing automated equipment across customer sites within your designated region.

Your responsibilities will include:

• Carrying out planned preventative maintenance and reactive repairs on automated equipment.
• Diagnosing and resolving electrical, mechanical and software-related faults.
• Installing, commissioning and testing new equipment at customer locations.
• Providing technical support and ensuring equipment operates efficiently with minimal downtime.
• Completing service reports and maintaining accurate maintenance records.
• Building strong relationships with customers and delivering excellent levels of service.
• Working closely with internal technical teams to resolve complex issues.
• Ensuring all work is completed in accordance with health and safety standards.

About You

We are keen to speak with engineers who have a strong technical background and enjoy working independently in a customer-facing environment.

Ideally, you will have:

• Previous experience in a Field Service Engineer, Maintenance Engineer or Service Technician role.
• Good electrical and mechanical fault-finding skills.
• Experience working with automated machinery, electromechanical systems, vending equipment, packaging machinery or similar technology.
• A practical, hands-on approach to troubleshooting and problem-solving.
• Good IT skills and the ability to work with software-driven equipment.
• Excellent communication and customer service skills.
• The ability to manage your own workload and travel between customer sites.
• A full UK driving licence.

Experience with automation, sensors, motors, control systems or PLCs would be advantageous, although training on the specific equipment will be provided.

What’s on Offer?

• Competitive basic salary.
• Opportunity to join a growing business operating in an emerging UK market.
• Comprehensive product and technical training.
• Long-term career development and progression opportunities.
• Exposure to innovative automated technology.
• A varied, autonomous field-based engineering role.
• Additional company benefits to be confirmed.