Field Service Engineer

Recruitment Helpline Ltd; Bourne Vale; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Company van, tools & PPE

Manufacturer and in-house training

Job summary

Recruitment Helpline Ltd is seeking an experienced Field Service Engineer for mobile welfare units. You will diagnose, repair, and service welfare cabins in the field, covering breakdowns and warranty work across customer sites and hire fleets.

A van-based role with remote diagnostics and hands-on fault-finding across generators, electrical, plumbing, and solar systems. The ideal candidate has multi-skilled field service experience, diesel engine expertise, and UK driving license with towing

Qualifications

• Proven multi-skilled field service background in welfare units, generators or similar.
• Diesel engine fault-finding and servicing in small industrial engines.
• 12V/24V DC electrical fault-finding and wiring using a multimeter.
• Confident reading fault data/telemetry from remote diagnostics.
• Practical plumbing/water-system repair skills.
• Full UK driving licence; B+E towing entitlement or willingness to obtain.

Responsibilities

• Attend, diagnose and repair mobile welfare cabins in the field, restoration to full working order first-time where possible.
• Travel with a company van to customer sites and hire-fleet sites, breakdowns and service work.
• Interpret remote telemetry and arrive prepared for on-site repair.
• Perform fault finding across generators, hydraulic systems, plumbing, electrical, and solar systems.
• Provide clear written job reporting and customer-facing updates.

Skills

Multi-skilled field service

Diesel engine fault-finding

12V/24V DC electrical

Reading fault data/telemetry

Plumbing / water-system repair

UK driving licence

B+E towing entitlement

Tools

Victron energy systems

Lithium/BMS battery systems

Webasto/Eberspacher heaters

Generators / diesel engines servicing

Hydraulics

Solar PV

IT/comms (SIM, modem, routers)

Job description

An excellent opportunity for an experienced Field Service Engineer Mobile Welfare Units to join a well-established company.

Job Type: Full-Time, Permanent

Salary: Competitive Salary, Depending on Experience.

Location: Bourne, Lincolnshire Depot Based.

About The Company:

They are a market leader in the repair and maintenance of towable and static cabins that keep site teams warm, fed and safe on construction, civils and events sites nationwide.

About The Role:

To attend, diagnose and repair mobile welfare cabins in the field restoring generators, power, heating, water and waste systems to full working order, first-time wherever possible, while working safely and unsupervised at customer sites.

The role is van-based and mobile, covering breakdowns and warranty/service work across customer and hire-fleet sites. A large share of faults are diagnosed remotely (via unit telemetry) before attending, so the engineer must be comfortable interpreting remote data and arriving prepared.

What the Role Actually Deals With:

Generators / diesel engines - Oil pressure & oil-change faults, fuel systems, exhaust/DPF, alternator, AVR, governor, glow, E-stop, servicing. Engines: HATZ, Kubota, Lombardini, Perkins, Stephill (Boss L48/L70/L100 units).

Plumbing, water & waste -Frozen/burst pipes, tanks, UV filters, water pumps, toilets, waste-level sensors, leaks.

Electrical & power - 12/24V DC systems, Victron kit (inverters, Cerbo, MPPT/solar), fuses, relays, wiring looms, sockets, PIR lighting, "no power" / dead-console faults, electrical-test compliance.

Diesel heaters - Parking/diesel heaters glow-pin and fuel-pump failure, re-priming, rewiring, thermostats, frost-related no-heat.

Batteries - Lithium battery diagnosis (100/200Ah), BMS behaviour, Victron charge settings, deep-discharge recovery, charge/hold faults.

Telemetry / comms - Units not updating/communicating SIM/modem, Cerbo, remote-monitoring diagnosis and SIM replacement.

Towing & chassis - Lifting rams/pins, wheels-down locking, coupling, brakes, tyres getting units mobile.

Hydraulics - Power packs, rams, solenoids for raising/lowering units.

Fabrication - Doors, door closers, hoods, structural repair.

Solar - Panels and MPPT charge faults.

Roughly 1 in 5 reported faults turn out to be user error so customer education, clear on-site communication and honest reporting matter as much as the wrench work.

Candidate Requirements

Essential:

Proven multi-skilled field service / plant / mobile-mechanic background (welfare units, generators, plant, HGV, marine, motorhome/leisure, or similar).

Diesel engine fault-finding and servicing (small industrial engines HATZ, Kubota, Lombardini, Perkins or equivalent).

12V / 24V DC electrical competence fault-finding wiring, fuses, relays, inverters, charging systems using a multimeter.

Confident reading fault data / telemetry and working from remote diagnostics.

Practical plumbing / water-system repair skills.

Strong problem-solving and first-time-fix mindset; comfortable working alone and unsupervised.

Full UK driving licence; B+E (trailer/towing) entitlement or willingness to obtain.

Good customer-facing manner and clear written job reporting.

Highly Desirable:

Electrical qualification City & Guilds 2391 (Inspection & Testing) and/or 18th Edition (BS 7671); PAT competence.

Experience with Victron energy systems (Cerbo GX, MultiPlus inverters, MPPT, VRM) and lithium/BMS battery systems.

Diesel parking/air heater experience (Webasto/Eberspcher-type).

Hydraulics (power packs, rams, solenoids).

Fabrication repairs.

Solar PV, and basic IT/comms (SIM, modem, routers) familiarity.

Relevant safety tickets (CSCS Card, first aid, working at height, manual handling).

Personal Attributes

Self-motivated and reliable the customer's day-rate is stopped until the unit works again.

Methodical and safety-first, especially around live electrics, fuel and lifting operations.

Resilient and adaptable outdoor, all-weather, sometimes remote sites.

Honest reporter records what was found and done, including when a fault is user error or unresolved.

Working Conditions

Field-based, mobile role with company van and tools.

Regional travel to customer and hire sites; some early starts / site-hours working.

Breakdown-response element may include on-call / out-of-hours cover (to be confirmed).

Physical role: lifting, working outdoors, in confined welfare-unit plant spaces and all weathers.

What they offer

• Competitive salary (depending on experience).
• Company pension.
• Company van, tools and PPE.
• Manufacturer and in-house training across generators, power, heating and telemetry.
• Varied, hands-on work with a UK manufacturer that builds what you fix.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

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