Generator Field Service Engineer (East Anglia)

First Military Recruitment Ltd; Norwich; On-site; GBP 34,000 - 40,000; Full time

Benefits offered by this job

Bonus scheme

Training & progression

Pension scheme

Holiday buy/sell scheme

Private medical scheme

Life assurance

23 days holiday

Job summary

First Military Recruitment is seeking a Generator Field Service Engineer to maintain and repair diesel generators across client sites in Norwich/Ipswich. You will perform scheduled servicing, diagnose faults, and support customers with technical guidance, both on site and during on-call shifts.

The role requires a mechanical or electrical engineering qualification, experience with generator sets (FG Wilson or Cummins preferred), and a valid UK driving licence.

Qualifications

• Relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, Plant Maintenance, or a similar discipline.
• Proven experience servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar equipment.
• Strong fault-finding and diagnostic skills.
• Previous experience in a field service engineering role is advantageous.
• Full UK driving licence.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• ECS, CSCS or CCNSG card desirable but not essential; training can be provided.

Responsibilities

• Carry out planned servicing and preventative maintenance on diesel generators.
• Diagnose faults and complete repairs on rental generators, ensuring issues are resolved efficiently.
• Conduct site surveys to assess customer requirements and maintenance needs.
• Participate in the on-call rota to provide out-of-hours support when required.
• Maintain high standards of health and safety; ensure company vehicles and work areas are clean and well organised.
• Comply with company quality, environmental, energy management, and health & safety procedures.
• Deliver excellent customer service while building positive working relationships with customers and colleagues.
• Support continuous improvement initiatives and contribute to the success of the engineering team.

Skills

Diesel fitting

Plant maintenance

Electrical engineering

Fault finding

Customer service

Driving licence (UK)

Team work

Education

City & Guilds

BTEC

Engineering apprenticeship

Job description

JR349: Generator Field Service Engineer

Location: Norwich/Ipswich

Salary: £33,750 - £40,000 Per Annum + Progression + Bonus + Overtime + Company Vehicle

Overview

First Military Recruitment is working in partnership with our reputable client who is seeking a Field Service Engineer to join their team. This is an excellent opportunity for an experienced engineer to support a growing operation, carrying out maintenance, servicing, and repairs on a fleet of rental generators. The successful candidate will play a key role in delivering high levels of customer service while working both independently and alongside internal teams.

Duties and Responsibilities

• Carry out planned servicing and preventative maintenance on diesel generators.
• Diagnose faults and complete repairs on rental generators, ensuring issues are resolved efficiently.
• Conduct site surveys to assess customer requirements and maintenance needs.
• Participate in the on-call rota to provide out-of-hours support when required.
• Maintain high standards of health and safety, ensuring company vehicles and work areas are clean, safe, and well organised.
• Comply with company quality, environmental, energy management, and health & safety procedures.
• Deliver excellent customer service while building positive working relationships with customers and colleagues.
• Support continuous improvement initiatives and contribute to the success of the engineering team.

Skills and Qualifications

• Relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, Plant Maintenance, or a similar discipline (e.g. City & Guilds or BTEC), or completion of a recognised engineering apprenticeship.
• Proven experience servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar equipment.
• Strong fault-finding and diagnostic skills.
• Previous experience in a field service engineering role is advantageous.
• Full UK driving licence.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• ECS, CSCS or CCNSG card is desirable but not essential, as training can be provided.

Benefits

• Bonus Scheme
• Training, upskilling, and career progression
• Company pension scheme
• Buy and Sell Holiday scheme
• Private medical scheme
• Life assurance scheme
• 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days