Field Service Engineer

Vix Technology; Belfast; On-site; GBP 30,000 - 45,000; Full time

Job summary

Vix Technology is seeking a Field Engineer to maintain and improve transit technologies in Belfast. Your role will involve fault rectification, equipment maintenance, and ensuring service-level agreements are met in a dynamic environment. Join a diverse team at the forefront of transit solutions.

Benefits

Flexible working environment

Focus on learning and development

Income Protection Scheme

Pension

Group Life Assurance

Cycle to Work Scheme

Electric Car Benefit Scheme

Employee Assistance Programme

Eyecare and Spectacle Vouchers

Qualifications

• Experience in an electrical/technical installation/maintenance environment.
• Competency in electrical/electronic engineering or proven field electronics experience.

Responsibilities

• Perform fault rectification and repair of installed equipment.
• Produce reports on the Jira fault system to ensure SLAs are achieved.
• Carry out scheduled maintenance of Rail Validators and radio equipment.

Skills

Electrical/technical installation

Diagnostic processes

Electrical/electronic engineering

Education

Relevant qualification in electrical/electronic engineering

Job description

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Vix Technology, a global leader in automatic fare collection, transit information, and transit analytics solutions, is seeking a highly skilled and experienced Field Engineer. With a presence in over 200 city and regional transport authorities worldwide, Vix has been at the forefront of transforming fare collection for more than 35 years. At Vix, we are committed to solving problems and delivering innovative solutions that are revolutionizing the world of public transit.

We are a global organisation at Vix - embracing the strength that individual diversity brings to the collective. Bring your individual orientation, cultural heritage and distinctive thinking and experience – we want to hear from you!

We're on the hunt for an engaged and motivated Field Engineer to support, maintain and improve products and ancillary equipment. Your day will include corrective and preventative maintenance. Your primary objective will be to satisfy customer requirements and ensure customer /company SLA and KPI targets and contractual obligations are fully achieved.

What will you be responsible for?

• Perform fault rectification and repair of any installed equipment using diagnostic processes to assess failure.
• Produce timely and accurate reports on the Jira fault system to ensure that SLAs are achieved and chargeable works are advised.
• Upload software code and configuration to on vehicle equipment and on street equipment as necessary.
• Carry out scheduled maintenance of on-vehicle, on-street, Rail Validators, and radio equipment according to schedule.
• To support and carry out bus surveys and risk assessments, producing method statements to allow a safe system of work.
• Install on-vehicle equipment, Rail Validators, and on-street hardware.

We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. This position is based in Belfast.
What does our ideal candidate look like?

• Experience within an electrical/technical installation/maintenance environment.
• Able to work in a pressurised environment, meeting tight installation or fault response deadlines
• Competent in electrical/electronic engineering with relevant qualification Or Proven experience in field electronics

What’s in it for you?

Besides the opportunity to work for a global company that is customer and people focused, we offer:

• A truly flexible working environment
• A focus on learning and development
• A great team of like-minded professionals
• Income Protection Scheme
• Pension
• Group Life Assurance
• Cycle to Work Scheme
• Electric Car Benefit Scheme
• Employee Assistance Programme
• Eyecare and Spectacle Vouchers

Sounds good? Then apply now. Get on board today!

Add your resume and anything else to showcase why you would be a great addition to our team.We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.

No recruitment agencies, please! We won’t accept any introductions.

Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.