Field Service Engineer

Hays; Aylesbury; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in critical power solutions is seeking a Field Service Engineer with UPS knowledge. The role involves maintaining critical power systems through commissioning, maintenance, and repair. Ideal candidates will have strong communication skills and experience in UPS systems. This position offers competitive salary and benefits, including health coverage and opportunities for overtime.

Benefits

25 days of annual leave plus public holidays

Bupa Health and Bupa Dental coverage

Pension scheme

Annual bonus scheme

Company uniform provided

Qualifications

• 2-5 years of experience in the UPS industry or a similar field.
• In-depth knowledge of electrical/electronic principles and codes.

Responsibilities

• Conduct Start-up/Commissioning and Preventative Maintenance on UPS equipment.
• Lead critical power projects and collaborate with the sales team.
• Provide support to customers and internal teams.

Skills

Customer Service

Problem-Solving

Communication

Adaptability

Education

Professional Technical Bachelor's degree

Tools

MS Office

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Location: London, Southeast and nearby areas
Reports to: Head of Service

About the Company

With over three decades of expertise in the industry, our client is dedicated to providing critical power solutions to a wide range of businesses. They are expanding the service and support team and are seeking a Field Service Engineer to join them.

Role Description

As a Field Service Engineer with UPS Knowledge, you will be essential in maintaining the reliability of critical power systems. Your duties will encompass commissioning, maintenance, servicing, and repairing various uninterruptible power supply (UPS) systems.

You will work in critical power environments, including airports, hospitals, data centres and educational institutions, showcasing excellent communication skills and taking full responsibility for your tasks.

Key Responsibilities:

• Conduct Start-up/Commissioning, Preventative Maintenance (AC, DC, and SNMP Cards), and Corrective/Unscheduled Maintenance on various UPS equipment.
• Lead critical power projects and collaborate closely with our sales team.
• Provide support to customers and internal teams (Sales, Admin, and Operations).
• Ensure adherence to the guidelines and standards expected.
• Maintain a professional appearance and demeanour in line with client and company expectations.
• Lead by example: Follow all company rules and regulations, comply with site regulations, and protect company property.
• Attend all required training courses and meetings and oversee the development of colleagues.
• Participate in and lead proactive team efforts to achieve departmental and company goals.
• Offer consulting services both on-site at customer locations and over the phone as needed.
• Work with customers, contractors, Service Partners, and other team members to promote and grow the brand.
• Document all necessary information for each site visit performed.
• Manage installation projects and unit replacements as needed.
• Properly document, label, and return all defective parts used in the repair of UPS equipment.
• Comply with safety policies, practices, procedures, and cybersecurity.
• Perform any other reasonable tasks as requested by the Head of Service.

Qualifications and SkillsRequirements:

• 2-5 years of experience in the UPS industry or a similar field. (Uninterruptible Power Supply)
• Professional Technical Bachelor's degree or equivalent experience.
• In-depth knowledge of electrical/electronic principles and codes.
• Strong customer service skills with the ability to communicate at all levels.
• Proficiency in MS Office and strong computer literacy.
• Excellent problem-solving skills and adaptability to changing situations.
• Strong listening and communication skills.
• Proactive and open-minded personality with a positive attitude.
• Full clean driving licence.
• Competitive salary depending on experience
• 25 days of annual leave plus public holidays.
• Bupa Health and Bupa Dental coverage.
• Significant opportunities for overtime, including out-of-hours and weekend work.
• Participation in the 24/7 on-call rota (with annual allowance).
• Occasional travel and overnight stays may be required.
• Occasional heavy lifting (25-30kg).
• Company uniform provided.

What to do next?

If you are interested in this role, click 'apply now' to send an up-to-date copy of your CV, or call us on 01603 580180 and speak to Garry.

If this job isn't quite right for you, but you are seeking a new position, please contact us for a confidential discussion about your career.

UPS Field Service Engineer (Uninterruptible Power Supply)

Location: London, Southeast and nearby areas
Reports to: Head of Service

About the Company

With over three decades of expertise in the industry, our client is dedicated to providing critical power solutions to a wide range of businesses. They are expanding the service and support team and are seeking a Field Service Engineer to join them.

Role Description

As a Field Service Engineer with UPS Knowledge, you will be essential in maintaining the reliability of critical power systems. Your duties will encompass commissioning, maintenance, servicing, and repairing various uninterruptible power supply (UPS) systems.

You will work in critical power environments, including airports, hospitals, data centres and educational institutions, showcasing excellent communication skills and taking full responsibility for your tasks.

Key Responsibilities:

• Conduct Start-up/Commissioning, Preventative Maintenance (AC, DC, and SNMP Cards), and Corrective/Unscheduled Maintenance on various UPS equipment.
• Lead critical power projects and collaborate closely with our sales team.
• Provide support to customers and internal teams (Sales, Admin, and Operations).
• Ensure adherence to the guidelines and standards expected.
• Maintain a professional appearance and demeanour in line with client and company expectations.
• Lead by example: Follow all company rules and regulations, comply with site regulations, and protect company property.
• Attend all required training courses and meetings and oversee the development of colleagues.
• Participate in and lead proactive team efforts to achieve departmental and company goals.
• Offer consulting services both on-site at customer locations and over the phone as needed.
• Work with customers, contractors, Service Partners, and other team members to promote and grow the brand.
• Document all necessary information for each site visit performed.
• Manage installation projects and unit replacements as needed.
• Properly document, label, and return all defective parts used in the repair of UPS equipment.
• Comply with safety policies, practices, procedures, and cybersecurity.
• Perform any other reasonable tasks as requested by the Head of Service.

Qualifications and SkillsRequirements:

• 2-5 years of experience in the UPS industry or a similar field. (Uninterruptible Power Supply)
• Professional Technical Bachelor's degree or equivalent experience.
• In-depth knowledge of electrical/electronic principles and codes.
• Strong customer service skills with the ability to communicate at all levels.
• Proficiency in MS Office and strong computer literacy.
• Excellent problem-solving skills and adaptability to changing situations.
• Strong listening and communication skills.
• Proactive and open-minded personality with a positive attitude.
• Full clean driving licence.

Benefits

• Competitive salary depending on experience
• 25 days of annual leave plus public holidays.
• Pension scheme.
• Bupa Health and Bupa Dental coverage.
• Annual bonus scheme.
• Significant opportunities for overtime, including out-of-hours and weekend work.
• Participation in the 24/7 on-call rota (with annual allowance).
• Occasional travel and overnight stays may be required.
• Occasional heavy lifting (25-30kg).
• Company uniform provided.

What to do next?

If you are interested in this role, click 'apply now' to send an up-to-date copy of your CV, or call us on 01603 580180 and speak to Garry.

If this job isn't quite right for you, but you are seeking a new position, please contact us for a confidential discussion about your career.

Desired Skills and Experience

UPS Engineer

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Electric Power Generation

Referrals increase your chances of interviewing at Hays by 2x

Get notified about new Field Services Engineer jobs in Aylesbury, England, United Kingdom.

Aylesbury, England, United Kingdom 1 month ago

Leighton Buzzard, England, United Kingdom 1 month ago

High Wycombe, England, United Kingdom 1 month ago

Bicester, England, United Kingdom 1 month ago

Milton Keynes, England, United Kingdom 6 days ago

Oxford, England, United Kingdom 1 month ago

Amersham, England, United Kingdom 3 days ago

Hemel Hempstead, England, United Kingdom 4 months ago

Milton Keynes, England, United Kingdom 3 days ago

Luton, England, United Kingdom 6 days ago

High Wycombe, England, United Kingdom 5 days ago

Amersham, England, United Kingdom 1 week ago

Watford, England, United Kingdom 6 days ago

Slough, England, United Kingdom 1 week ago

Aylesbury, England, United Kingdom 1 month ago

High Wycombe, England, United Kingdom 2 weeks ago

Leighton Buzzard, England, United Kingdom 2 weeks ago

Amersham, England, United Kingdom 3 days ago

St Albans, England, United Kingdom 2 weeks ago

Hemel Hempstead, England, United Kingdom 1 month ago

Silverstone, England, United Kingdom £35,000.00-£45,000.00 3 weeks ago

Maids Moreton, England, United Kingdom 1 month ago

Luton, England, United Kingdom 6 days ago

Hemel Hempstead, England, United Kingdom 4 hours ago

Amersham, England, United Kingdom 4 days ago

Amersham, England, United Kingdom 2 weeks ago

Aylesbury, England, United Kingdom 1 week ago

Amersham, England, United Kingdom 2 weeks ago

Abingdon-On-Thames, England, United Kingdom 2 weeks ago

Thame, England, United Kingdom 4 days ago

Field Service Engineer (On-Vehicle) Luton, Oxford, Reading, Bedford

Luton, England, United Kingdom 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.