Field Service Engineer

Nilfisk; Aberdeen City; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

SimplyHealth Plan

Company pension

Annual leave

Staff discount

Uniform provided

Uniform allowance

Personal use of company van

Bonus/Commission

Annual Merit award

No weekend working

Job summary

Nilfisk is seeking a Field Service Engineer for the North of Scotland. The role includes demonstration and installation of cleaning equipment at client sites, staff training, and performing field service across Northern Scotland to ensure smooth operation.

The successful candidate will carry out repairs within contracted SLAs, make follow-up calls for parts, perform PAT tests, and schedule maintenance. A van, phone, iPad, uniform and training are provided; weekday work only.

Qualifications

• Solid understanding of industrial cleaning equipment and ability to troubleshoot and repair various machines.
• Excellent client communication and service attitude.
• Ability to analyse problems and develop effective solutions quickly.
• Strong time management to meet service SLAs.
• Attention to detail to ensure high-quality repairs and maintenance.
• Ability to adapt to different job sites and equipment.

Responsibilities

• Follow health and safety rules and technician procedures on all sites.
• Capture client data accurately and update jobs in real time.
• Provide detailed reports after each site visit.
• Order parts via central database and maintain van stock levels.
• Keep company vehicle in top condition.
• Delivery, installation and training demonstrations of equipment at client sites.

Skills

Troubleshooting

Effective communication

Problem analysis

Time management

Attention to detail

Adaptability

Team collaboration

Job description

Field Service engineer, North of Scotland

Field Service Engineer– Competitive Salary + Benefits – North of Scotland.

Salary

starting from £32K depending on experience.

The Benefits

• Enrolment in the SimplyHealth Plan to help cover medical, dental, and other health costs and access to GP and mental health support 24/7.
• Company pension scheme and annual leave allowance.
• Staff Discount on consumer products.
• Full uniform provided upon starting and an annual uniform allowance.
• Choice to use company van for personal use.
• Bonus/Commission
• Annual Merit award
• No weekend working – Office hours Mon-Fri.

The Role

Are you looking for a change and a great career opportunity with a company that is dedicated to delivering excellence? Then look no further – Nilfisk needs you!

At Nilfisk, we are one of the UK's leading suppliers of industrial cleaning equipment, and we are recruiting for a suitable person to undertake a dual role within the company. The roles include demonstrating and installation of our products at client’s sites along with staff training and then also as a Field Service Engineer, you'll be working on customer sites throughout Northern Scotland, making sure that everything is running smoothly.

Your role will involve completing all repairs within contracted service level agreements, which means you'll be making follow-up calls to install additional parts, performing Portable Appliance Tests (PAT), and carrying out scheduled planned maintenance services.

We’ll equip you with everything you need – a van, mobile phone, iPad, uniform, and even training! And the best part – you’ll only be working weekdays!

Key Responsibilities

• Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.
• Capture correct client data and make updates to jobs in "real-time".
• Provide accurate and detailed reports on every site visit.
• Order parts via our central database and maintain van stock levels.
• Uphold the condition of the company vehicle to an extremely high standard.

The key responsibilities of the Demonstration/ Installation include:

• Liaising with sales colleagues to deliver equipment to customers sites.
• Maintain demonstration machines after use.
• Can speak clear and confidently to groups of people when installing and training on equipment.

The Company

Nilfisk is a leading global supplier of industrial cleaning equipment, with a mission to deliver innovative and sustainable cleaning solutions to businesses worldwide. Our dedicated team of professionals works tirelessly to provide exceptional customer service and support, ensuring that our clients receive the highest quality products and services.

The Person

The key skills and qualities of a Field Service Engineer are:

• A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
• Communicate effectively with clients, understand their needs, and provide excellent customer service.
• Analyse problems and develop effective solutions in a timely manner.
• Manage time effectively, prioritize tasks, and meet deadlines.
• The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
• Adapt to different work environments, working with different machines and equipment.
• Work well with others, collaborating with colleagues to achieve common goals.

So, if you're up for a challenge, and you're ready to take your career to the next level, then we want to hear from you!

Please contact Paul McEleney, Regional Service Manager at [e-mail]

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

About Nilfisk

Nilfisk is a world-leading provider of professional cleaning equipment and services, founded in Denmark in 1906. With approximately 4,500 employees across 45 countries and products sold in over 100 markets, we are committed to developing sustainable cleaning solutions that improve quality of life. We are listed on Nasdaq Copenhagen and a proud member of the United Nations Global Compact.

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

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