Field Sales Executive (Mandarin-Speaking)

DELIVEROO; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a dynamic Field Sales Executive who is fluent in Mandarin to join their vibrant team in Birmingham. This role focuses on building relationships with local Chinese restaurant partners and enhancing service delivery. You will be tasked with mapping, pitching, and onboarding new restaurants while ensuring their success in the early stages. With a competitive salary and a range of benefits including healthcare and gym memberships, this position offers an exciting opportunity to grow within a competitive market. If you're passionate about food and relationships, this role is perfect for you!

Benefits

Up to 5% pension contributions

Share awards

Free Deliveroo Plus

Team meals

Generous leave

Healthcare

Gym memberships

Wellbeing apps

Insurance options

Life assurance

Qualifications

• Fluency in Mandarin; Cantonese is a plus.
• Strong negotiation skills and ability to meet targets.

Responsibilities

• Map and recruit new restaurants in Birmingham.
• Communicate in Mandarin to demonstrate technology.
• Manage onboarding process for new restaurants.

Skills

Fluency in Mandarin

Negotiation skills

Communication skills

Understanding of food delivery economics

Relationship-building

Motivated and results-oriented

Job description

Field Sales Executive (Mandarin-Speaking)

Commercial

Birmingham - Main Office

Permanent

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The Team

The Chinese Category team collaborates with the UKI Commercial teams to enhance Deliveroo’s performance across four nations. We focus on local markets from Brighton to Belfast. As part of this team, you will recruit top restaurants in your region, working within Birmingham and reporting to the London Chinese Category Client Partner.

The Role

This role offers an opportunity to grow within a competitive market by building relationships with new Chinese restaurant partners, enhancing our service for customers, and driving growth. It’s ideal for someone passionate about relationship-building.

Note: A valid driving license and access to a car are preferred, as travel around Birmingham and nearby areas is required. This role involves significant travel and is not confined to an office setting.

Key Responsibilities

1. Map, prospect, pitch, and close new restaurants in your region, becoming a local expert on emerging and popular venues.
2. Communicate in Mandarin via visits, emails, calls, and social media to demonstrate Deliveroo’s technology.
3. Manage the restaurant onboarding process efficiently and seamlessly.
4. Ensure restaurant success within the first eight weeks of onboarding.
5. Sample food from high-quality establishments.
6. Attend restaurant and food industry meet-ups.

KPIs

• Number of restaurants signed each month
• Performance of new restaurants in the first three months

Required Skills

• Fluency in Mandarin; Cantonese is a plus.
• Comfortable targeting and approaching new businesses.
• Strong negotiation skills to structure mutually beneficial deals.
• Understanding of the food delivery industry economics.
• Excellent communication skills across face-to-face, phone, and email interactions.
• Ability to demonstrate product and industry knowledge.
• Ownership mindset and ability to meet demanding targets.
• Interest in food and restaurants.
• Motivated, tenacious, and results-oriented.

Compensation and Benefits

1. Salary: Competitive pay based on role and location, with potential bonuses and relocation support.
2. Benefits: Up to 5% pension contributions, share awards, free Deliveroo Plus, team meals, generous leave, healthcare, gym memberships, wellbeing apps, insurance options, life assurance, and more.
3. Work-Life Balance: Parental leave, home working support, mortgage advice, travel schemes, training platforms, and social events.