Field Performance Manager

The Clancy Group; Tees Valley; Ibrido; GBP 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension

Healthcare

Holiday allowance 24-26 days

Clancy Xtras discounts

Cycle to work scheme

Employee Assistance Programme

Descrizione del lavoro

The Clancy Group is seeking a Field Operations Lead to coordinate and optimise field resources across Tees Valley. You’ll work closely with Programme Managers, Schedulers and the Senior Operations Manager to ensure safe, efficient and compliant delivery of services for customers.

You’ll drive improvements, lead field teams and uphold our high standards in health & safety, quality and productivity, while maintaining strong customer relationships and protecting our reputation.

Competenze

• IOSH Managing Safely or CITB Site Manager Safety Training Scheme and NRSWA Supervisor qualification.
• Significant hands-on experience in Metering and/or Developer Services operations.
• Strong communicator with commercial mindset and a passion for safety and customer experience.

Mansioni

• Plan and manage daily field operations for peak efficiency and safety.
• Drive continuous improvement and share best practices across teams.
• Monitor performance to uphold high standards and deliver results.
• Lead and inspire field teams in a fast-paced environment.
• Ensure full compliance with health & safety, environmental and water quality standards.
• Maintain detailed H&S records to support a zero-harm culture.
• Put the customer at the heart of operations and protect the company’s reputation.

Conoscenze

IOSH Managing Safely

CITB Site Manager Safety Training

NRSWA Supervisor

CDM knowledge

Descrizione del lavoro

That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done …

The Role

Reporting to the Senior Operations Manager and working closely with Programme Managers and Schedulers, you’ll take charge of field resource planning and performance, making sure every job gets done efficiently, safely, and to the highest standard.

From streamlining operations to delivering exceptional service across the region, you’ll be the driving force behind the smooth running of our field teams. You’ll also lead the charge on hitting key targets for health & safety, customer satisfaction, quality, and productivity.

Here are some of the activities you’ll be involved in…

• Planning and managing daily field operations for peak efficiency
• Driving continuous improvement and sharing best practices across teams
• Monitoring performance and output to uphold high standards
• Leading and inspiring teams in a fast-paced, people-focused environment
• Ensuring full compliance with health & safety, environmental, and water quality standards
• Keeping detailed H&S records to support our zero-harm, zero-strike culture
• Putting the customer at the heart of everything we do, protecting our reputation

We’d love to hear from you if you can demonstrate…

You hold IOSH Managing Safely or CITB Site Managers Safety Training Scheme, plus a NRSWA Supervisor qualification, and you’ve got strong working knowledge of CDM legislation.

You’ll also have significant hands-on experience in Metering and/or Developer Services operations, with a clear understanding of what it takes to lead teams in the field.

You’re a confident communicator, commercially minded, and genuinely passionate about safety, performance, and delivering a great customer experience. If you're ready to lead by example and drive results through your people, we want to hear from you.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.