Field Performance Manager

Kier Group; Saddlebow; On-site; GBP 42,000 - 62,000; Full time

Job summary

Kier Group is seeking a Field Performance Manager to join the Anglian Water team based in King's Lynn. You will oversee day-to-day field operations, drive efficiency, and ensure excellent customer service while complying with Health, Safety & Environmental policies.

You will lead field teams, manage performance, mentor staff, and coordinate with partners to deliver high-quality outcomes in a customer-focused manner.

Qualifications

• Experience supervising field teams in utility/water projects.
• NRSWA ticket is required.
• Good IT and communication abilities with a varied team.
• A valid full driving licence is essential.

Responsibilities

• Monitor, measure and improve productivity and quality of field teams.
• Manage direct reports and ensure policy compliance and performance development.
• Mentor and coach teams, oversee training and staff development.
• Plan and control labour, plant and resources to drive efficiency.
• Promote health and safety culture and complete audits.

Skills

Supervisory experience

NRSWA ticket

IT skills

Communication skills

Full driving licence

Job description

We're looking for aField Performance Manager to join our Anglian Water team based in King's Lynn.

Location: King's Lynn
Hours: 45 hours per week

We are unable to offer certificates of sponsorship to any candidates in this role.

As a Field Performance Manager, you'll play a vital role in managing the day-to-day operations of our field teams across the region. This is an exciting opportunity to provide managerial support that enables efficient and effective operational delivery, whilst maintaining excellent customer service. Working closely with Anglian Water partners and local delivery teams, you'll ensure activities are undertaken with a customer focus, delivered efficiently, and in full compliance with Health, Safety & Environmental policies.

What will you be responsible for?

As a Field Performance Manager, you'll be working within the Anglian Water team, supporting them in delivering exceptional operational performance. Your day to day will include:

• Monitoring, measuring and improving productivity, performance and quality of field teams
• Managing direct reports and ensuring compliance with company policies, including active involvement in performance management and development
• Mentoring and coaching teams, managing employee training and ensuring people are developed to fulfil their potential
• Maximising the organisation, planning and control of labour, plant and resources to ensure efficiency
• Promoting a positive health & safety culture, completing audits and ensuring all work is completed in line with relevant legislation

What are we looking for?

This role of Field Performance Manager is great for you if:

• You have experience within the water industry at a supervisory level
• You hold a NRSWA ticket
• You have good IT and communication skills, with experience managing a varied team
• You hold a Full driving licence
• You're collaborative, trusted and focused in your approach, enjoying working closely with clients and stakeholders to reach innovative solutions

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.