Field Loss Adjuster – Casualty Claims (Hybrid)

Davies; Milton Keynes; On-site; GBP 32,000 - 55,000; Full time

Job summary

Davies invites an experienced Loss Adjuster to join our Casualty team. This field-based role covers caseloads in the South East, including the Milton Keynes area, requiring travel within the region.

You will liaise with Insurers, Policyholders and Brokers, investigate claims in the field or desk, and prepare preliminary reports detailing evidence and liability considerations. Strong IT and communications skills are essential.

Qualifications

• Previous Loss Adjuster experience.
• Experience of investigating and handling Casualty Claims.
• Knowledge of insurance and the insurance market.
• Knowledge of legal principles, regulations, Acts and the like.
• Knowledge of Civil procedure Rules and the Claims Portal.
• Good communications skills at all levels.
• Excellent customer service.
• The ability to work as part of a team.
• Good planning and organisational skills.
• Take responsibility for your own workload.
• Must be able to demonstrate adaptability and flexibility.
• Strong IT Skills.
• A full drivers licence is essential.

Responsibilities

• Liaison with Insurers, Policyholders and Brokers.
• Investigation of allocated claims in the field or from the desk.
• Compilation of all necessary evidence and relevant documentation.
• Preparation of Preliminary Reports detailing the evidence available and commenting upon.
• Policy Indemnity, Legal Liability, Quantum, and Tactics.
• Determine appropriate action for resolution of the case.
• Defend or negotiate settlement where appropriate, within agreed authority limits.
• Correspond with all parties professionally to proactively progress the case to conclusion.
• Investigate and handle all cases in accordance with the client’s requirements by referral to documented procedures at all times.
• Maintain a proper reserve at all times by regular review.
• Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company.
• All Staff are expected to carry out any reasonable instruction given by their line manager, in line with business requirements.

Skills

Loss Adjuster experience

Casualty Claims investigations

Insurance market knowledge

Legal principles & acts

Civil procedure Rules & Claims Portal

Strong communication at all levels

Excellent customer service

Teamwork

Planning & organisational skills

Own workload responsibility

Adaptability & flexibility

Strong IT skills

Full driving licence

Job description

Davies invites an experienced Loss Adjuster to join our Casualty team. This field-based role covers caseloads in the South East, including the Milton Keynes area, requiring travel within the region.

You will liaise with Insurers, Policyholders and Brokers, investigate claims in the field or desk, and prepare preliminary reports detailing evidence and liability considerations. Strong IT and communications skills are essential.