Field IT Support Specialist - Flexible, On-Site West Burton

UK Atomic Energy Authority; Bole; On-site; GBP 43,000; Full time

Job summary

A leading energy organization in the UK is seeking an IT Field Support Specialist to provide essential IT support at West Burton. You will handle 1st and 2nd line support, oversee network performance, and assist with software applications like Microsoft 365. The ideal candidate has an HNC in Computing, excellent knowledge of operating systems, and strong communication skills, contributing to a mission for clean energy and diversity in STEM.

Qualifications

• Experience working within an IT Support environment.
• Exceptional knowledge of various operating systems.
• Extensive knowledge of office-based software systems.

Responsibilities

• Provide 1st and 2nd line IT Support in-person.
• Monitor network performance and address connectivity issues.
• Assure support for video conferencing technologies.

Skills

Knowledge of Microsoft Windows 10 and 11

Experience with Linux

Knowledge of Microsoft Office (M365)

Exceptional verbal communication skills

Ability to work independently

Education

HNC in Computing or equivalent experience

Tools

MS Teams

Outlook

Word

Excel

Job description

A leading energy organization in the UK is seeking an IT Field Support Specialist to provide essential IT support at West Burton. You will handle 1st and 2nd line support, oversee network performance, and assist with software applications like Microsoft 365. The ideal candidate has an HNC in Computing, excellent knowledge of operating systems, and strong communication skills, contributing to a mission for clean energy and diversity in STEM.