field installation technician

Colt Technology Services Group Ltd.; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

Colt Technology Services Group is seeking a dedicated Field Operations Technician to ensure the integrity of our telecom services across the UK South West region. You will be responsible for installing and maintaining network equipment, performing preventive maintenance, and supporting our infrastructure's growth. This full-time role offers a chance to impact operational efficiency and customer satisfaction directly.

Benefits

Flexible working hours

Extensive induction program

Opportunities for further development

Employee Assistance Program

Qualifications

• Relevant education in Electrical, Electronic, or IT field is required.
• Intermediate level experience in network equipment installation and troubleshooting.
• Knowledge of DWDM and transport platforms is a bonus.

Responsibilities

• Install, troubleshoot, and maintain network equipment and circuits.
• Perform preventative and on-demand maintenance of network infrastructure.
• Maintain accurate records of installations and faults.

Skills

Network Management

Telecommunications Design

Cabling Knowledge

Network Standards and Procedures

Education

Electrical, Electronic or IT Technical School

Job description

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Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why We Need This Role

We’re looking for a dedicated Field Operations Technician to support the critical infrastructure of our UK South West network (Devon and Cornwall) . This role is essential to ensuring the continued performance, stability, and integrity of our telecom services. As we expand and maintain our infrastructure, your contribution will help us deliver reliable and high-quality services to our customers. Your work will directly impact our operational efficiency, service uptime, and customer satisfaction across the region.

What You’ll Do

Work full-time (Monday to Friday, 08:30–17:30) as part of the UK South West Field Operations team.

Install, decommission, and troubleshoot network equipment and circuits at an intermediate level.

Perform both preventative and on-demand maintenance of network and critical infrastructure.

Be part of a 24x7 on-call rotation, including standby, call-outs, dispatch, and overtime as required.

Travel regularly between core sites and amplifier locations (a valid UK driving licence is required).

Manage assets: process deliveries, replenish consumables, and coordinate shipping/receiving of materials.

Maintain and operate tools, test sets, and a range of electronic equipment (e.g., fibre optic transmission systems, multiplexing gear, AC/DC power units).

Assist in the installation, provisioning, testing, and maintenance of telecom services such as Waves, Ethernet, and SDH.

Troubleshoot and replace faulty network components, track spares, and manage repairs.

Monitor the network for potential faults, identify root causes, and help restore service during interruptions.

Maintain accurate records of installations and faults, update ticket logs, and provide status reports.

Continuously learn and use relevant systems and applications needed for your job.

Ensure all sites meet security and cleanliness standards.

Leverage knowledge of DWDM and transport platforms (e.g., Nokia, Ciena, Adva); familiarity with subsea PFE systems is a bonus.

Skills

Network Management

Telecommunications Design

Cabling Knowledge

Network Standards and Procedures

Education

Electrical, Electronic or IT Technical School or a relevant field

What we offer you:

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

• Signed the UN Women Empowerment Principles which guide our Gender Action Plan
• Trained 60 (and growing) Colties to be Mental Health First Aiders
• Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages .

Our benefits support you through all parts of life, for both physical and mental health.

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

A global network

• When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

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