Field Installation Project Lead

John Lewis plc; Darwen; On-site; GBP 49,000 - 73,000; Full time

Job summary

Herbert Parkinson, part of the John Lewis Partnership, is seeking a Project Installation Manager to plan and manage delivery infrastructure for complex client installations in Darwen, Lancashire. You will oversee on-site delivery, installation, and defect resolution, acting as the main field liaison between customers and internal operations to protect margins and ensure a superb customer experience.

The role offers a permanent contract, 38.75 hours weekly, with a night premium for hours

Qualifications

• Demonstrable experience leading complex physical installations in the field.
• Exceptional organisational skills; with a proven track record of managing multiple major site installations consecutively.
• Experienced & confident in managing specialised sub-contractors on active work sites.
• Relevant Project Management qualification - PRINCE2 or equivalent.
• Valid site safety management qualification.

Responsibilities

• Conduct pre-installation site surveys & assessments to assess structural readiness, utility access, space layout, and potential site hazards.
• Prepare & enforce site specific Risk Assessments (RAMS) & Method Statements (RAMS), ensuring full compliance with Health, Safety & local building regulations.
• Take ownership of planning, recruiting and onboarding field team resources.
• Supervise on-site installation teams and subcontractors to enforce exceptional workmanship standards, drive fitting efficiency, and maximise overall productivity.
• Serves as the primary on-site point of contact for issue resolution, collaborating with internal teams and the customer to drive swift solutions while protecting business margins.
• Monitor and manage daily installation progress against project milestones, delivering regular status updates, risk logs, and performance reports to the Customer Operations team & end customer.
• Support the commercial team in the presentation of the Herbert Parkinson / John Lewis business at relevant trade shows & industry events to drive a healthy pipeline of business leads & customer interactions.
• Alongside Sales & Customer Operations, you will manage client retention from enquiry through to PO, including supporting tenders, stakeholder management, client presentations and sample room installation.

Skills

Site installation leadership

On-site supervision

Sub-contractor management

Project coordination

Education

PRINCE2 or equivalent

Site safety management qualification

Job description

Herbert Parkinson, part of the John Lewis Partnership, is seeking a Project Installation Manager to plan and manage delivery infrastructure for complex client installations in Darwen, Lancashire. You will oversee on-site delivery, installation, and defect resolution, acting as the main field liaison between customers and internal operations to protect margins and ensure a superb customer experience.

The role offers a permanent contract, 38.75 hours weekly, with a night premium for hours