Field Infrastructure Engineer

Page Personnel; West of England; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Salary £45,000–£50,000

25 days holiday

Retail discounts

Gym membership

GP, mental health services

Healthcare allowance

Cycle to Work scheme

Lifestyle benefits

Job summary

Page Personnel is recruiting a Field Infrastructure Engineer to maintain, upgrade and support physical IT infrastructure across multiple UK sites, including servers, networks and end-user devices. The role covers full lifecycle asset management, on-site troubleshooting and 3rd line support to ensure high availability.

You will contribute to site rollouts, security, and resilience while working with internal teams and vendors, travelling as required to maintain critical systems.

Qualifications

• Strong experience in infrastructure engineering across servers, networks, and end-user computing.
• Knowledge of networking fundamentals (DHCP, DNS, IP) and advanced troubleshooting.
• Experience providing 3rd line or higher technical support in complex environments.
• Familiarity with ITIL service management practices.
• Industry certifications such as CCNP, MCSE, or equivalent.
• Experience in field-based roles requiring travel and site work.
• Exposure to medical or imaging systems (desirable).
• Excellent communication and stakeholder management skills.

Responsibilities

• Maintain, upgrade and support a wide range of physical IT infrastructure across multiple UK locations.
• Manage full lifecycle of infrastructure assets: install, relocate, upgrade and decommission in line with SLAs.
• Provide on-site 3rd line support, troubleshooting and root-cause analysis.
• Collaborate with internal teams and external vendors to ensure high availability and performance.
• Contribute to infrastructure projects, new site rollouts and continuous improvement initiatives.

Skills

Infrastructure engineering

Networking fundamentals

3rd line support

ITIL practices

Industry certifications

Field travel

Communication skills

Job description

• Work on cutting-edge UK-wide IT infrastructure
• Strong benefits package with healthcare included.

About Our Client

Our client is a leading organisation with a nationwide footprint, delivering essential services supported by robust and secure IT infrastructure. They are investing heavily in their technology estate, offering engineers the chance to work on large-scale, mission-critical systems in a dynamic and collaborative environment.

Job Description

As a Field Infrastructure Engineer, you will be responsible for maintaining, upgrading, and supporting a wide range of physical IT infrastructure across multiple UK locations. This includes servers, end-user devices, networking equipment, medical and imaging systems, and associated power and cooling technologies.You will manage the full lifecycle of infrastructure assets, supporting installation, relocation, upgrades, and decommissioning activities in line with SLAs.The role involves providing 3rd line support for complex issues, delivering on-site troubleshooting and root cause analysis, and collaborating with internal teams and external vendors to ensure high availability and performance.You will also contribute to infrastructure projects, new site rollouts, and continuous improvement initiatives, ensuring systems remain secure, compliant, and resilient across the estate.

The Successful Applicant

A successful Field Infrastructure Engineer should have:

• Strong experience in infrastructure engineering across servers, networks, and end-user computing
• Knowledge of networking fundamentals (DHCP, DNS, IP) and advanced troubleshooting
• Experience providing 3rd line or higher technical support in complex environments
• Familiarity with ITIL service management practices
• Industry certifications such as CCNP, MCSE, or equivalent
• Experience in field-based roles requiring travel and site work
• Exposure to medical or imaging systems (desirable)
• Excellent communication and stakeholder management skills

What's on Offer

• Salary of £45,000 - £50,000
• 25 days holiday with option to buy more
• Retail discounts and subsidised gym membership
• Access to GP, mental health, and wellbeing services
• Annual healthcare allowance
• Cycle to Work scheme
• Additional lifestyle benefits

Field Infrastructure Engineer • Bristol, England