Field Hardware Asset Associate Analyst

National Grid; Devon and Torbay; Hybrid; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Pension scheme 12% max matched

26 days annual leave

Performance bonus

Flexible benefits

Digital GP service

Work + Family Space

Job summary

National Grid is seeking a Field Hardware Asset Associate Analyst in Plymouth for its EUC team. The role focuses on managing IT hardware assets, ensuring data accuracy, and delivering insights to support essential technology services.

You'll work in a flexible, hybrid setup, collaborating with many stakeholders across IT&D and operations, while developing skills in asset management and governance.

Qualifications

• Proficiency with MS Office and data reports.
• Ability to communicate effectively with stakeholders.
• Strong planning and analytical thinking.
• Experience in IT asset management is a plus.

Responsibilities

• Manage full lifecycle of IT hardware assets and ensure accurate recording.
• Produce regular asset stock reports and insights.
• Support environmentally responsible disposal following WEEE processes.
• Monitor compliance and improve asset management governance.
• Investigate discrepancies in asset records to maintain data integrity.
• Coordinate hardware deployments, returns, moves and leavers.
• Generate management information and trend analyses for decision-making.
• Contribute to continuous improvement of asset management systems and processes.
• Participate in inventory audits and asset verification.
• Build relationships with teams across National Grid for asset support.

Skills

Microsoft Office

Data analysis

Communication

Stakeholder management

Planning

Problem-solving

Attention to detail

Tools

SharePoint

Confluence

Job description

About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Field Hardware Asset Associate Analyst, and find your superpower.

About The Role

Are you passionate about technology, organisation, and making sure the right tools are in the right hands at the right time? If so, this could be the perfect opportunity for you.

We're looking for a Field Hardware Asset Associate Analyst to join our IT&D End User Computing (EUC) team, based in Plymouth. In this exciting role, you'll play a key part in managing and optimising the technology assets that support our colleagues and critical operations across the business.

Working at the heart of our EUC team, you'll help maintain and improve IT asset management processes, ensuring the accuracy of asset data and providing valuable insights, reporting, and support to teams across IT&D. No two days are the same, with opportunities to collaborate with a wide range of stakeholders and contribute to the smooth running of essential technology services.

This is a fantastic opportunity to build your experience within a forward-thinking technology team, develop your technical and analytical skills, and make a real impact in an organisation at the forefront of the energy transition.

We offer a flexible, hybrid way of working, giving you the freedom to balance office and home working while meeting the needs of the role.

What You'll Do

• Help manage the full lifecycle of IT hardware assets, ensuring they are accurately recorded, tracked, and maintained throughout their journey.
• Support the production of regular asset stock reports, providing valuable insights into equipment levels and availability across the business.
• Assist in the environmentally responsible disposal of assets, ensuring all WEEE processes and controls are followed.
• Monitor compliance and identify opportunities to improve asset management practices and governance.
• Investigate discrepancies within asset records, helping to maintain the accuracy and integrity of our asset databases.
• Work collaboratively with teams across National Grid to support hardware deployments, returns, moves, and leavers processes.
• Produce meaningful management information, performance data, and trend analysis to support business decision-making.
• Contribute to the continuous improvement of asset management systems, processes, and documentation.
• Participate in inventory audits and asset verification activities, helping ensure our records remain robust and reliable.
• Build strong relationships with colleagues and stakeholders across the organisation, becoming a trusted point of contact for asset management support.
• Support a range of exciting projects and initiatives that enhance the way technology hardware is managed across the business.
• Maintain the highest standards of health, safety, and compliance in everything you do.

This is a fantastic opportunity for someone who enjoys problem-solving, working with data, improving processes, and collaborating with a wide range of people. You'll gain exposure to enterprise-scale technology operations while developing valuable experience in IT asset management within one of the UK's most critical infrastructure organisations.

About You

We're looking for someone who is organised, detail-oriented, and eager to develop their career in technology and IT asset management. You'll be confident using Microsoft Office, comfortable working with data and reports, and able to communicate effectively with stakeholders across the business. With strong planning skills, a keen eye for accuracy, and a proactive approach to problem-solving, you'll enjoy working in a collaborative environment where no two days are the same.

Most importantly, you'll bring enthusiasm, a willingness to learn, and a genuine interest in supporting the technology that keeps National Grid running.

You’ll stand out if you have experience or knowledge of:

• Working within a corporate IT or technology environment
• Documentation and knowledge management platforms such as SharePoint or Confluence
• IT asset management principles and the lifecycle of technology assets
• ITIL processes and service management best practices
• Process improvement, reporting, and data analysis

This is an excellent opportunity to join a supportive team where you'll be encouraged to develop your skills, broaden your experience, and make a meaningful contribution to the technology services that underpin National Grid's operations.

Please note that the successful candidate may initially be appointed on a designate basis. As part of the recruitment process, you may also be required to successfully complete a BS7858 security screening check.

What You'll Get

Competitive Salary: £38,326 per annum

Additional benefits:

• A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• 26 days annual leave plus 8 bank holidays
• You will receive a bonus based on personal and company performance
• Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
• Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness
• Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare

More information

This role is offered on a full time basis.

We are also offering hybrid working. Base location for this role will be Plymouth

This role closes on 1st October however we strongly encourage candidates to submit their application as early as possible.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates - we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.