Field‑Facing Software Engineer – Drive Customer Impact

Aglide; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and equity

Private medical and dental insurance

Unlimited PTO

Annual learning and development budget

Socials & Offsites

Job summary

Aglide in Greater London is looking for a dedicated software engineer to improve customer onboarding and automate support processes. You'll work closely with clients to configure Aglide for their applications and troubleshoot technical issues.

The ideal candidate will possess software experience, excellent debugging skills, and strong customer interactions, all while working in a dynamic environment that encourages speed and efficiency. Join us to help enhance our products and customer satisfaction.

Qualifications

• 1+ years software experience with production software.
• Comfortable reading, debugging, and making changes to a live codebase.
• Familiarity with security concepts and systems.

Responsibilities

• Customer onboarding and configuration with Aglide applications.
• Diagnosing and triaging bugs to improve the platform.
• Communicating customer feedback directly to the engineering team.

Skills

Debugging and empathy

Strong customer instincts

Bias for action

Tools

TypeScript

Postgres

Electron

Puppeteer

Selenium

Job description

Aglide in Greater London is looking for a dedicated software engineer to improve customer onboarding and automate support processes. You'll work closely with clients to configure Aglide for their applications and troubleshoot technical issues.

The ideal candidate will possess software experience, excellent debugging skills, and strong customer interactions, all while working in a dynamic environment that encourages speed and efficiency. Join us to help enhance our products and customer satisfaction.