Field Engineer

ZipRecruiter; Wakefield; On-site; GBP 24,000 - 36,000; Full time

Job summary

A leading provider of point of sale solutions is seeking a Field Service Engineer for a 6-month contract with likely extension. In this role, you will be responsible for maintenance visits and providing exceptional customer service at retail locations across the Wakefield area.

Qualifications

• Previous experience in a similar role is required.
• Must possess a Full UK Driving License.
• Ability to work under pressure is necessary.

Responsibilities

• Attend maintenance visits ensuring customer service.
• Respond to calls within required SLA.
• Complete engineering paperwork.

Skills

Communication

Organisational skills

Technical aptitude

Job description

Job Description

Field Service Engineer

6 month contract, likely to extend

Location: Huddersfield/ Wakefield/ South Leeds

*Must have a full UK Driving License*

Shift Patterns: 6 days on, 3 days off.

Early shift: 7am- 4pm, or late shift: 11am - 8pm

*Shifts are alternated*

JOB DESCRIPTION

Our client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for a Field Service Engineer to join them on a contract basis.

They design, build, install, and support systems in over 5000 retail sites – processing over 20 billion transactions each year through their data centres.

RESPONSIBILITIES:

• Attending maintenance visits as required, ensuring excellent customer service
• Responding to all calls within the required SLA per call
• Providing accurate and timely call closure and stock reporting
• Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team
• Completion of all engineering paperwork

REQUIREMENTS:

• Full UK driving license
• Excellent communication and organisational skills
• Basic technical aptitude
• Ability to work under pressure
• Previous experience in similar role

ESSENTIAL SKILLS

• Full UK Driving License
• Previous experience in similar role