Field Engineer

Whatsoninleeds; Huddersfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading provider of payment solutions is seeking a Field Service Engineer for a 6-month contract with potential for extension. The ideal candidate will manage maintenance and installations across retail locations, ensuring customer satisfaction and effective call management. A full UK driving license and relevant experience are essential for this role.

Qualifications

• Must have a full UK driving license.
• Previous experience in a similar role required.
• Ability to work under pressure is essential.

Responsibilities

• Attend maintenance visits ensuring excellent customer service.
• Respond to calls within required SLA, providing accurate call closure.
• Complete all engineering paperwork and schedule visits.

Skills

Communication

Organisational Skills

Technical Aptitude

Job description

Field Service Engineer

6 month contract, likely to extend

Location: Huddersfield/ Wakefield/ South Leeds

*Must have a full UK Driving License*

Shift Patterns: 6 days on, 3 days off.

Early shift: 7am- 4pm, or late shift: 11am - 8pm

*Shifts are alternated*

JOB DESCRIPTION

Our client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for a Field Service Engineer to join them on a contract basis.

They design, build, install, and support systems in over 5000 retail sites – processing over 20 billion transactions each year through their data centres.

RESPONSIBILITIES:

Attending maintenance visits as required, ensuring excellent customer service Responding to all calls within the required SLA per call Providing accurate and timely call closure and stock reporting Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team Completion of all engineering paperwork

REQUIREMENTS:

Full UK driving license Excellent communication and organisational skills Basic technical aptitude Ability to work under pressure Previous experience in similar role

ESSENTIAL SKILLS

Full UK Driving License Previous experience in similar role