Field Engineer

Harvey Nash Group; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the IT sector is seeking a Field Engineer passionate about IT support in a dynamic healthcare environment. The role involves installing and troubleshooting hardware, providing responsive IT support, and mentoring junior staff. The successful candidate will enjoy benefits such as a generous holiday allowance, pension scheme, and a car leasing scheme, with opportunities for innovation and service delivery.

Benefits

27 days holiday per annum, plus bank holidays

Great pension scheme

Access to a market leading car leasing scheme

On-call rota bonus

Plus many more...

Qualifications

• Strong knowledge of Windows OS, M365, Azure AD, Intune, and desktop hardware.
• Excellent communication, time management, and problem-solving skills.
• A valid driving licence and access to a vehicle.

Responsibilities

• Install, maintain, and troubleshoot desktop hardware and software.
• Provide responsive, customer-focused IT support both remotely and on-site.
• Participate in IT projects and contribute to service improvement initiatives.

Skills

Windows OS

M365

Azure AD

Intune

desktop hardware

communication skills

time management

problem solving

Job description

Are you a Field Engineer looking for your next challenge?
Are you passionate about IT support and ready to make a difference in a dynamic healthcare environment? We're looking for a skilled Field Engineer to join a forward thinking team supporting a large, multi-site organisation.

Key Responsibilities:

• Install, maintain, and troubleshoot desktop hardware and software.
• Provide responsive, customer focused IT support both remotely and on site.
• Participate in IT projects and contribute to service improvement initiatives.
• Maintain accurate records of assets, installations, and software licensing.
• Mentor junior staff and support a culture of continuous learning.

What We're Looking For:

• Strong knowledge of Windows OS, M365, Azure AD, Intune and desktop hardware.
• Excellent communication, time management and problem solving skills.
• Ability to work independently and as part of a collaborative team.
• A valid driving licence and access to a vehicle.

Desirable:

• Experience with ITIL practices, network fundamentals, and secure wireless networks.
• Familiarity with coaching, mentoring, and quality improvement tools.

Benefits:

• 27 days holiday per annum, plus bank holidays.
• Great pension scheme.
• Access to a market leading car leasing scheme.
• On-call rota bonus
• Plus many more…

This is an exciting opportunity to join a team that values innovation, inclusivity, and high quality service delivery. This role would require regular travel to multi-sites across the organisation.

If you're ready to take the next step in your IT career, we'd love to hear from you!