IT Field Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company is seeking IT Field Engineers in Newcastle-upon-Tyne. This role involves supporting equipment installation, providing technical assistance, and ensuring quality service delivery. Join a team that values diversity and offers significant career growth opportunities, along with benefits like a company vehicle and medical insurance.

Benefits

Company Vehicle

Medical Insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, dining, and shopping

Qualifications

• Experience assisting with equipment installation and troubleshooting.
• Ability to escalate issues to Problem Management.
• Knowledge of network infrastructure and PC products.

Responsibilities

• Assist with the installation of equipment and materials.
• Provide technical support for installations.
• Manage open incidents and maintain workflow.

Skills

Technical support

IP networking

Installation assistance

Job description

IT Field Engineer (Previous Relevant Experience Required), Newcastle-upon-Tyne, Tyne and Wear

Client: Telent

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 10

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the United Kingdom. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a vital role in safety and emergency services.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials using current contract manuals and procedural documents, ensuring quality and timely delivery under guidance.
• Provided technical support for installations and troubleshooting.
• Escalated issues to Problem Management when necessary.
• Reviewed and managed open incidents daily, maintaining workflow and utilization.
• Ideally, IP networking experience and knowledge of network infrastructure and PC products.

What Telent Offers:

A career at Telent offers diverse opportunities across sectors, roles, technologies, and customers, enabling skill development and impactful work. We value an inclusive culture that respects diversity and fosters growth.

Additional benefits include:

• Company Vehicle
• Medical Insurance
• 34 days holiday including public holidays, with options to buy or sell days
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, dining, and shopping through Telent Rewards

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of critical digital infrastructure across the UK. Our work helps connect communities and improve lives through innovative technology. Join us to make a meaningful impact and be part of a dedicated team of over 3,000 professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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