Field E-Bike Technician & Lead Coach

Zoomo; Greater Manchester; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Team outings

Free e-bike subscription

Learning allowance

Mental wellbeing support

Career progression

Global benefits

Job summary

Zoomo is hiring an on-site LEV mechanic to service and repair our e-bike fleet at customer sites across different locales. You will work with B2B clients and provide expert advice while upholding Zoomo’s safety and quality standards.

The role emphasizes leadership, collaboration, and hands-on maintenance, with a typical 40-hour week, Monday to Friday, and potential weekend work when required.

Qualifications

• Extensive experience repairing e-bikes; experience with e-cargo bikes, mopeds or autos is a bonus.
• Clean, organized workshop practices are essential.
• Strong problem-solving and ability to learn on the job to repair LEVs.
• Work independently and uphold Zoomo values on customer sites.
• Attention to detail and high-quality workmanship.
• Thrives in a fast-paced environment and collaborates well.
• Cytech Level 2 bicycle mechanics training or equivalent preferred.
• Able to work with Zoomo teams worldwide as part of a team.
• Strong communication and interpersonal skills.
• Possess a driving license and/or valid CBT.

Responsibilities

• Perform on-site maintenance and repairs at customer sites using Zoomo vehicles.
• Provide excellent service to internal and external customers and B2B clients.
• Collaborate with colleagues to keep the e-bike fleet running smoothly.
• Lead and coach the mechanic team and foster a positive work environment.
• Typically Monday–Friday (40 hours) with weekend days as needed.

Skills

e-bike repair

Customer service

Team leadership

Problem solving

Communication

Driving licence

CBT

Cytech Level 2

Tools

Cytech Level 2 bicycle mechanics

Job description

Zoomo is hiring an on-site LEV mechanic to service and repair our e-bike fleet at customer sites across different locales. You will work with B2B clients and provide expert advice while upholding Zoomo’s safety and quality standards.

The role emphasizes leadership, collaboration, and hands-on maintenance, with a typical 40-hour week, Monday to Friday, and potential weekend work when required.