Field Conservatory Manager

Anglian; Basingstoke; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Company car

31 days holiday

Pension scheme

Job summary

Anglian is seeking a Field Conservatory Manager to lead installation teams and ensure high-quality conservatory installations for customers. You will manage schedules, coordinate resources, and drive excellent on-site service while upholding company standards.

The role requires strong leadership, communication, and problem-solving skills, with the ability to travel and work across multiple project sites in a fast-paced environment. A valid driver’s license is essential.

Qualifications

• Experience in a similar field within home improvement or construction.
• Strong leadership and people management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead and coordinate installation teams to ensure timely, high-quality Conservatory installations.
• Schedule planning and resource allocation across multiple projects.
• Conduct on-site inspections and ensure compliance with standards and customer expectations.
• Collaborate with sales, service, and other departments for seamless project delivery.
• Handle customer inquiries and resolve issues professionally and promptly.
• Monitor installation KPIs and report performance insights.

Skills

Leadership

Project management

Customer service

Communication

Job description

Job Title: Field Conservatory Manager

About Us

At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.

The Role

We are seeking a Field Conservatory Manager to lead our installation teams and ensure excellent service delivery to our valued customers.

Working alongside senior management, you will play a crucial role in overseeing the installation process for our fantastic range of Conservatories. You will be responsible for managing installation teams, coordinating schedules, ensuring quality standards are met, and providing exceptional customer service throughout the installation process.

Key Responsibilities

• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet company standards and customer expectations.
• Allow installation teams to enhance their skills and performance.
• Collaborate with sales, customer service, and other departments to ensure seamless project execution.
• Handle customer inquiries, issues, and complaints in a professional and timely manner.
• Monitor and report on installation metrics, performance, and KPIs.

What We're Looking For

• Previous experience in a similar role within the home improvement or construction industry.
• Excellent knowledge of building regulations & controls.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and customer service abilities.
• Knowledge of installation processes and best practices.
• Valid driver's license and ability to travel as needed.

Why Join Us?

• Competitive salary
• Pension - with the option to potentially save on tax and National Insurance with our salary sacrifice scheme.
• Company car
• 31 days holiday, increasing with service, plus an additional paid day for your birthday!
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders
• Heavily discounted employee purchase scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.
• Salary Sacrifice benefits - enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions!

Important Information About Right to Work

We're delighted that you're considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.

If you're unsure about your eligibility, you can find helpful information on the UK government website