Senior Conservatory Manager

Anglian; West of England; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Car allowance

31 days holiday, increasing with years

Paid time off annually to volunteer

Health & wellbeing benefits

Employee purchase scheme

Group perks

Job summary

Anglian in the United Kingdom is seeking a Senior Conservatory Manager to lead installation teams and oversee the end-to-end delivery of our conservatory projects. You will coordinate schedules, allocate resources, and ensure quality standards are met while delivering outstanding customer service.

Working alongside senior management, you will monitor performance, drive continuous improvement, and maintain strict adherence to building regulations.

Qualifications

• Proven experience in a senior installation or project-management role within home improvement or construction.
• Strong knowledge of building regulations and quality standards.
• Ability to manage multiple projects in a fast-paced environment.
• Excellent leadership, communication and customer service skills.
• Valid driver's license and willingness to travel as needed.

Responsibilities

• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet company standards and customer expectations.
• Allow installation teams to enhance their skills and performance.
• Collaborate with sales, customer service, and other departments to ensure seamless project execution.
• Handle customer inquiries, issues, and complaints in a professional and timely manner.
• Monitor and report on installation metrics, performance, and KPIs.

Skills

Leadership

Project management

Customer service

Communication

Problem solving

Installation processes knowledge

Driver's license

Travel flexibility

Job description

At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.

The Role

We are seeking a Senior Conservatory Manager to lead our installation teams and ensure excellent service delivery to our valued customers.

Working alongside senior management, you will play a crucial role in overseeing the installation process for our fantastic range of Conservatories. You will be responsible for managing installation teams, coordinating schedules, ensuring quality standards are met, and providing exceptional customer service throughout the installation process.

Key Responsibilities

• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet company standards and customer expectations.
• Allow installation teams to enhance their skills and performance.
• Collaborate with sales, customer service, and other departments to ensure seamless project execution.
• Handle customer inquiries, issues, and complaints in a professional and timely manner.
• Monitor and report on installation metrics, performance, and KPIs.

What We're Looking For

• Previous experience in a similar role within the home improvement or construction industry.
• Excellent knowledge of building regulations & controls.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and customer service abilities.
• Knowledge of installation processes and best practices.
• Valid driver's license and ability to travel as needed.

Why Join Us?

• Competitive salary
• Pension - with the option to potentially save on tax and National Insurance with our salary sacrifice scheme.
• Car Allolwance
• 31 days holiday, increasing with service, plus an additional paid day for your birthday!
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders
• Heavily discounted employee purchase scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.
• Salary Sacrifice benefits - enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions!