Field Care Supervisor

Comfort Call Limited; North East; On-site; GBP 23,000 - 28,000; Full time

Job summary

Comfort Call Limited is looking for a Field Care Supervisor to support high-quality care delivery by supervising care workers in the field and reviewing individual service needs.

You will collaborate with Care Coordinators to plan realistic rotas, perform risk assessments, and shadow new staff to ensure competence, with the role primarily in the community and some office-based administrative work.

Qualifications

• Experience carrying out initial risk and needs assessments in home or care settings.
• Ability to work with service users, families, carers and healthcare professionals.
• Experience in domiciliary care or similar settings.

Responsibilities

• Assess and review individual services and supervise care workers in the field.
• Support planning of realistic rotas with Care Coordinators.
• Review service user needs and conduct risk assessments.
• Shadow new care workers to ensure competence and observe practice.
• Spend the majority of time in the community with some office-based administration.

Skills

Risk assessment

Care planning

Team supervision

Partnership working

Job description

Job Description

What you’ll do

The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers.

Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker. Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments. Participate as required in multi-disciplinary review of service users’ needs. Shadow new care workers in the field to ensure their competence. Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed.

Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.

Qualifications

What you need

You would need experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user’s home or, where required, in other settings such as hospitals or residential/nursing homes; Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support.

This is a great chance to be part of one of the UK’s most exciting business’s within Domiciliary Care, who are going from strength to strength focusing on their growth and quality of care.

Additional Information

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey and continue yours.

Comfort Call is an Equal Opportunities Employer and part of the CCH Group.