Field Care Supervisor

CCH Group; North Tyneside; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

22 days holiday

Bank holidays

Maternity pay

Paternity pay

Death in service

Sick pay

Wellbeing resources

Retail discounts

Job summary

Comfort Call, part of the CCH Group, is seeking a Field Care Supervisor in North Tyneside. The role focuses on overseeing care delivery, supervising workers and coordinating rotas to meet individual needs. A driving licence and own transport are essential, with a pay rate of £13.65 per hour plus mileage.

You will spend most time in the community, with some office work, and you will join a large UK care organisation committed to growth and quality of care across branches.

Qualifications

• Experience in carrying out initial risk and needs assessments for individual service users.
• Ability to supervise and support care workers in the field.
• Collaborate with carers, families and healthcare professionals for holistic care.

Responsibilities

• Support delivery of high-quality care by assessing and reviewing services.
• Plan realistic rotas with Care Coordinators and consider individual needs.
• Conduct on-site observations and supervise care workers in the field.

Skills

Driving licence

Own transport

Risk assessment experience

Job description

Salary : £13.65 per hour plus 35p per mile

Location - North Tyneside

A driving licence and own transport is essential for this role

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Field Care Supervisor at Comfort Call every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.

Job Description

What you’ll do

The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers.

Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker. Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments. Participate as required in multi-disciplinary review of service users’ needs. Shadow new care workers in the field to ensure their competence. Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed.

Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.

Qualifications

What you need

You would need experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user’s home or, where required, in other settings such as hospitals or residential/nursing homes; Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support.

This is a great chance to be part of one of the UK’s most exciting business’s within Domiciliary Care, who are going from strength to strength focusing on their growth and quality of care.

Additional Information

What you’ll get

We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.

We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

We will also offer you:

• 22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays
• Occupational Maternity Pay & Adoption Pay
• Occupational Paternity Pay*
• Death in Service Payment*
• Occupational Sick Pay
• *Subject to terms and conditions and qualifying period

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey.

Comfort Call is an Equal Opportunities Employer and part of the CCH Group.