Field Care Supervisor

McCarthy & Stone; Lancashire; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company car or car allowance

Job summary

McCarthy & Stone is seeking a Field Care Supervisor to oversee a mobile care team delivering personal and domestic services to homeowners in Lancaster and surrounding areas. The role reports to the Registered Care Manager and requires 2 years of supervisory care experience and appropriate Health and Social Care qualifications.

The salary is £29,000 per annum with the option of a company car or car allowance, plus mileage.

Qualifications

• 2 years supervisory care experience in community, field-based or home care.
• Minimum Level 2 qualification in Health and Social Care (or equivalent); Level 3 preferred.

Responsibilities

• Support the Registered Care Manager to oversee community care in a defined region.
• Deliver high-quality care and promote positive homeowner feedback.
• Ensure care services are safe, effective and compliant with regulations.
• Collaborate with Care Compliance, Co-ordination and Performance teams.
• Manage mobile care assistants; provide training, staff reviews and spot checks.
• Attend homeowner meetings to discuss and promote services.

Skills

Supervisory experience

Communication

Organisational skills

Problem solving

Autonomy

Remote/work flexibility

Education

Health and Social Care Level 2

Health and Social Care Level 3

Job description

The Vacancy

Are you passionate about providing high-quality care and supporting independent living for older adults? At McCarthy & Stone, we are committed to ensuring our Homeowners receive the best care possible, and we're looking for a dedicated Field Care Supervisor to join our team.

Role: Field Care Supervisor

Salary: £29,000 pa plus the choice of a company car / or car allowance, with mileage.

Location: Lancaster & surrounding areas

Hours: 37.75 per week that will include alternate weekends

Contract: Permanent

About the Role: As a Field Care Supervisor, your role will involve overseeing and managing a team of mobile care assistants that deliver a mix of personal care and domestic services to our Homeowners, ensuring it is tailored to individual needs and preferences. You’ll work closely with the Registered Care Manager, to promote the services we can provide to a high standard, whilst ensuring compliance, that promote dignity, privacy, and positive outcomes.

Key Responsibilities

• Support the Registered Care Manager to oversee our community care provision within a specific geographical region.
• Delivering an excellent service and encouraging Homeowner reviews and feedback.
• Ensure our care services are safe, effective, and of the highest quality whilst maintaining compliance.
• Collaborate with other teams including Care Compliance, Care Co-ordination and Care Performance to ensure best practice and update data within care administration systems.
• Manage a team of mobile care assistants ensuring they receive up to date training in line with CQC regulations, company policy and best practice. You will undertake staff reviews and regular spot checks to ensure a high quality of service is delivered.
• To attend homeowner meetings at our developments to discuss and promote the services we can offer.

What We’re Looking For

• A minimum of 2 years supervisory care experience in a community, field based or home care setting.
• Must hold a minimum of a Level 2 qualification in Health and Social Care (or equivalent) or preferably hold a L3 or be willing to work towards it.
• Excellent understanding of the elderly care sector and independent living in later life.
• Strong communication, organizational, and problem-solving skills.
• Ability to work autonomously and as part of a team, with flexibility to work remotely or at a development office.
• To cover care or support calls at short notice, if required.

Why Join Us?

At McCarthy & Stone, we believe in fostering a supportive and professional environment where our team members can thrive. We offer opportunities for continued professional development and a role that truly makes a difference in the lives of older adults.

If you’re dedicated, reliable, and passionate about making a positive impact, we’d love to hear from you.

UK-based applicants only; sponsorship is not available.

McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

McCarthy & Stone has been officially recognised as a Great Place to Work!

This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!