Field Care Supervisor

Comfort Call Limited; Greater Manchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Local travel - paid mileage

Full training and paid induction

Flexible work patterns

Career progression into leadership

Job summary

Comfort Call Limited in the United Kingdom is seeking a Senior Care Assistant to provide high-quality, person-centred care across our East and North East Manchester services. You will travel between branches and support office duties from the Tameside office when required.

This role includes supervising Care Assistants, conducting needs assessments, and contributing to care planning and reviews to ensure safe, compassionate care for service users.

Qualifications

• Experience in care settings and readiness to take on more responsibility
• Ability to supervise and mentor Care Assistants
• Strong communication and compassionate person-centred approach

Responsibilities

• Support the delivery of high-quality, person-centred care across local services
• Complete assessments and reviews for the people we support
• Provide supervision and guidance to Care Assistants
• Coordinate with Care Coordinators to support effective care rotas
• Carry out needs and risk assessments and participate in MDT reviews
• Shadow new Care Assistants to build competence and confidence
• Observe and evaluate care practices during supervision and support
• Provide personal care with dignity and respect
• Complete administration relating to care delivery and service quality

Job description

Job Description

What you’ll do:

Every day as a Senior Care Assistant is different, but your impact is always the same – helping us deliver high-quality, person-centred care in our communities.

You’ll:

• Support the delivery of high-quality care across our local services
• Complete assessments and reviews for the people we support
• Provide practical supervision, guidance and support to Care Assistants
• Work closely with Care Coordinators to support effective and realistic care rotas
• Carry out regular needs and risk assessments, including ongoing reviews
• Participate in multi-disciplinary reviews of service users’ needs
• Shadow new Care Assistants to support their competence and confidence
• Observe and evaluate care practice as part of routine supervision and where additional support is needed
• Provide personal care with dignity and respect
• Complete essential administration relating to care delivery and service quality

You’ll spend much of your time out in the community across East and North East Manchester, while also supporting with office-based duties from our Tameside office when required.

t of office-based administrative work.

Qualifications

What we’re looking for:

We’re looking for someone with previous experience in care who is ready to take on more responsibility and support both our care teams and the people who use our services.

Ideally, you’ll have experience of:

• Carrying out initial risk and needs assessments in people’s homes or other care settings
• Working with service users, families, carers, advocates and healthcare professionals
• Supporting safe, high-quality and person-centred care
• Supervising, supporting or mentoring Care Assistants
• Communicating professionally and compassionately when coordinating care and reviewing individual needs

You’ll also need a full UK driving licence and access to your own vehicle, as regular travel between our branches and services is an essential part of the role.

Additional Information

Here’s what makes us different:

• Local travel only - paid mileage for every journey
• Full training & paid induction - no experience needed
• Flexibility - work patterns that fit your lifestyle
• Career growth - clear progression into senior & leadership roles
• Family-friendly - enhanced leave for life’s big moments
• National opportunities - relocate and continue your career within CCH
• Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more