Field Care Supervisor

Cera Care; Faversham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Cera Care is seeking a passionate Field Care Supervisor to lead care delivery by supervising staff, conducting assessments, and ensuring quality standards. Join a team that values dignity, respect, and independence while providing essential care. This is a field-based role with valuable development opportunities.

Benefits

Shopping discounts

Cashback

Employee Assistance Programme

Mobile tech

Pension scheme

25 days holiday plus bank holidays

Paid DBS/PVG

Funded qualifications

Free uniform

Recognition rewards

Qualifications

• Fully flexible availability is essential.
• Strong knowledge of the care sector required.
• Organized and detail-oriented candidates preferred.

Responsibilities

• Supervise care staff continuously and conduct client assessments.
• Ensure team skills meet safety and quality standards.
• Engage in hands-on care provision and conduct team meetings.

Skills

Organizational skills

Attention to detail

Knowledge of the care sector

Education

NVQ qualification

Job description

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We are hiring: Field Care Supervisor

Join Cera as a passionate Field Care Supervisor and become an ambassador for our family. Your role involves conducting client assessments, creating care plans, and monitoring care quality by shadowing Care Workers. The position is primarily field-based, with some administrative work in the office.

Responsibilities:

• Supervise care staff continuously
• Meet clients and understand their requirements
• Ensure team skills meet safety and quality standards
• Conduct meet & greet for new packages
• Maintain local area knowledge
• Develop and review care plans
• Audit MAR charts and log books
• Perform carer spot checks and field supervisions
• Interview carers and support compliance
• Participate in provider meetings and support business growth
• Hands-on care provision
• Participate in out-of-hours on-call duties
• Engage in team meetings

Candidate Background and Experience:

• Fully flexible availability
• Strong knowledge of the care sector
• Organized and detail-oriented
• NVQ qualification preferred but not mandatory
• Training and development opportunities provided
• Benefits include shopping discounts, cashback, Employee Assistance Programme, mobile tech, pension scheme, 25 days holiday plus bank holidays, paid DBS/PVG, funded qualifications (excluding registration fees), free uniform, and recognition rewards.

About Cera

Cera aims to empower individuals to live their best lives at home through technology and professional care. Our work promotes dignity, respect, independence, and choice, making a real difference in people's lives. We are innovating the way care is delivered by enabling our carers with better insights and decision-making tools, allowing them to focus on what they do best—caring.