Field Brand Ambassador: Retail Tech & Brands

Service Innovation Group UK | Certified B Corp; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Life assurance

Holiday allowance

Electric car scheme

Wellbeing allowance

Family-friendly benefits

Retail discounts

Tech & home salary sacrifices

Professional development

Employee assistance programme

Job summary

Service Innovation Group UK is seeking a Brand Ambassador to manage a retail territory and represent world-leading brands across multiple store environments. You will drive brand visibility, ensure in-store execution, and maintain high standards with autonomy and support from the Area Manager.

The role is field-based, requiring relationship-building with store teams and independent merchants, plus live testing of payment terminals and data capture.

Qualifications

• Full, valid UK driving licence.
• High resilience and strong objection-handling skills.
• Ability to influence and build rapport.
• Self-motivated with a proactive attitude.
• Confident using technology and email systems.
• Professional and smart approach.
• Proficiency with technology & software.
• Experience in B2B field sales, merchant acquiring, or face-to-face customer engagement.

Responsibilities

• Work independently across a defined territory, delivering your fortnightly call schedule efficiently across multiple retailers.
• Build strong relationships with key store contacts to support brand standards and in-store execution.
• Engage directly with independent business owners and decision-makers on the high street to build brand awareness.
• Conduct live payment terminal testing to ensure technical compliance and capture accurate acquirer data.
• Overcome merchant hesitation through strong negotiation, emotional intelligence and commercial advice.
• Secure and install permanent scheme signage/decals to drive visibility against competitor brands.
• Install and maintain point-of-purchase materials to a high standard.
• Adapt positively to short-term activity changes and evolving priorities.
• Deliver against client KPIs and agreed objectives.
• Accurately complete reporting via CRM systems.
• Attend national team meetings and field accompaniments as required.

Skills

Driving licence

Resilience

Objection handling

Influence & rapport

Self-motivated

Tech familiarity

Professional & smart

B2B field sales

Tools

Technology & software

Job description

Service Innovation Group UK is seeking a Brand Ambassador to manage a retail territory and represent world-leading brands across multiple store environments. You will drive brand visibility, ensure in-store execution, and maintain high standards with autonomy and support from the Area Manager.

The role is field-based, requiring relationship-building with store teams and independent merchants, plus live testing of payment terminals and data capture.