Field-Based White Goods Engineer – Norwich | OTE £50k+

Pacifica; Norwich; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Sign-on bonus £1,500

Company van with fuel card

Tools provided

PPE and tablet provided

Up to 33 days holiday

Company pension

Job summary

Pacifica is seeking a White Goods Engineer to diagnose and repair domestic appliances in customers' homes across Norwich and surrounding areas. You will work with our regional field service teams to deliver high-quality repairs and service excellence every day.

The role requires at least 2 years in white goods repairs, a full UK driving licence and the ability to use our field software to manage jobs, parts, and customer interactions.

Qualifications

• Minimum 2 years' experience in the white goods repair sector in a field based capacity.
• Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens.
• Full UK manual driving licence (max 6 points).

Responsibilities

• Diagnose and repair at least four core domestic appliances in customers' homes
• Deliver excellent customer service during on-site visits
• Use intuitive software to manage your day, order parts and access job information
• Maintain Pacifica's high standards in professionalism, reliability and safety

Skills

Fault diagnosis

Appliance repair

Customer service

Full UK driving licence

Tools

Job management software

Job description

Pacifica is seeking a White Goods Engineer to diagnose and repair domestic appliances in customers' homes across Norwich and surrounding areas. You will work with our regional field service teams to deliver high-quality repairs and service excellence every day.

The role requires at least 2 years in white goods repairs, a full UK driving licence and the ability to use our field software to manage jobs, parts, and customer interactions.