Field-Based Key Account Manager - Hotels & Hospitality

Nestle Operational Services Worldwide SA; Greater Manchester; Remote; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Business Car provided

Private health care

Pension up to 12%

Pods and coffee machine

Flexible days + holiday

Volunteering days

Personal development

Job summary

Nestlé Operational Services Worldwide SA is seeking a commercially driven Key Account Manager for Nespresso Professional. This field-based role covers the UK nationwide hotel sector, focusing on growing strategic partnerships and optimizing presence across properties.

You will manage high-value accounts, negotiate group-level opportunities, and collaborate with internal teams to deliver sustainable growth in premium hospitality.

Qualifications

• Strong understanding of the UK hotel sector and multi-site operators.
• Proven ability to manage strategic, national or international accounts.
• Experience in securing new B2B opportunities and partnerships.
• Ability to develop long-term revenue plans and value-based business cases.
• Comfort engaging with senior decision-makers across procurement and operations.
• Demonstrated capability in building high-value client partnerships.

Responsibilities

• Develop hotel partnerships and strategies for UK and international groups.
• Influence decision-makers to win and grow group-level opportunities.
• Expand Nespresso Professional across multiple properties and brands.
• Grow brand presence through premium coffee solutions and placements.
• Build senior relationships and manage the account pipeline.
• Lead account planning and forecast opportunities across targets.
• Track market trends and opportunities in premium hospitality.

Skills

Key account management

B2B sales

Hospitality industry knowledge

Strategic account planning

Negotiation

Relationship building

Cross-functional collaboration

Job description

Nestlé Operational Services Worldwide SA is seeking a commercially driven Key Account Manager for Nespresso Professional. This field-based role covers the UK nationwide hotel sector, focusing on growing strategic partnerships and optimizing presence across properties.

You will manage high-value accounts, negotiate group-level opportunities, and collaborate with internal teams to deliver sustainable growth in premium hospitality.