Field Based Heating Engineer

JR United Kingdom; Weybridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading company as a Heating Engineer, providing technical support for air-to-water heat pump products. You will commission heating systems, manage projects, and conduct training, contributing to the growth of the UK Air Solutions business. Ideal candidates will have extensive experience in the Heating Heat Pump market and relevant technical qualifications.

Benefits

9% Employer Pension Contribution

Life Assurance

Private Healthcare (optical & dental)

25 Days’ Annual Leave + Public Holidays

Staff Discount

Subsidised Cafeteria

Qualifications

• Extensive experience in the Heating Heat Pump market.
• Good understanding of relevant legislation and government grants.
• Experience with KPIs and SLAs.

Responsibilities

• Commission heating systems following company protocols.
• Provide onsite technical support and manage heating installation projects.
• Conduct technical training on LG heating systems.

Skills

Customer-focused

Technical awareness

Decision-making

Commercial acumen

Education

Engineering or relevant technical qualifications

Tools

Microsoft Office

Job description

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**Field Based (South East and Midlands)**

Life’s Good at LG!

At LG, we deliver products and services that make lives better, easier, and happier through increased functionality and fun. We offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, and mobile communications to business solutions like digital signage, air conditioning, solar, and LED lighting. As a global leader, we strive for excellence in product leadership, market leadership, and people leadership to achieve our growth strategies.

We believe our people’s competitive spirit, proactive leadership, and expertise drive the company forward. LG is the right place for you if:

• You are motivated and driven. You thrive on challenges and want to be No. 1.
• You are a people person. You enjoy helping others and understanding their perspectives.
• You’re honest and willing to speak up politely, because you care and it’s right.

The Opportunity

This is a fantastic chance to join our Air Solutions team as Heating Engineer. Our team helps develop and grow the UK Air Solutions business in line with LG’s strategies and goals.

As Heating Engineer, you will provide technical support for air-to-water heat pump products to resolve complex operational issues. You will commission heating systems according to company procedures and manage heating installation projects.

Your Role & Responsibilities

• Develop an in-depth knowledge of heating products and technologies
• Commission heating systems following company protocols
• Provide onsite technical support and manage heating installation projects
• Conduct technical training on LG heating systems
• Support the technical helpdesk for Installers and Service Engineers
• Identify spare parts and manage parts ordering for customers and distribution
• Offer warranty support for all products
• Assist Application and Sales Engineers with heating system designs
• Promote LG Air Solutions products and services
• Support customers with queries, liaising with relevant internal departments to resolve issues
• Maintain and service sales agreements, aiming to meet KPIs
• Collaborate with other teams to resolve heating issues, assist in new product launches, and manage product lifecycle

Skills, Education & Experience

• Extensive experience in the Heating Heat Pump market, ideally from a reputable manufacturer; engineering or relevant technical qualifications are desirable
• Good understanding of relevant legislation and government grants
• Technical and product awareness
• Experience with performance management environments, KPIs, and SLAs
• Flexible, customer-focused, and resilient to drive issues to resolution
• Ability to work in a fast-paced, dynamic environment
• Good judgment and practical decision-making skills
• Proven commercial acumen and goal achievement
• Proficient in Microsoft Office (PowerPoint, Excel)

Benefits include:

• 9% Employer Pension Contribution
• Life Assurance
• Private Healthcare (optical & dental) for you and your family
• 25 Days’ Annual Leave + Public Holidays
• Staff Discount
• Subsidised Cafeteria

LG Electronics U.K. Ltd is an equal opportunities employer, welcoming applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

Right to Work

Note that any job offer will be conditional on the individual having the legal right to work in the UK at the start of employment.