Field-Based Care Quality Officer – Governance & Improvement

Call-In Homecare Ltd

Loanhead

On-site

GBP 27,000 - 33,000

Full time

7 days ago

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Job summary

Call-In Homecare Ltd in Midlothian is seeking a dedicated Care Governance Officer to join our Care Governance Team and raise the standard of care across East, Mid and West Lothian. You will conduct care audits, support care planning improvements, undertake client assessments and supervise care staff, ensuring compliance with GDPR and regulatory requirements.

A full UK driving licence and 12 months in health and social care are required.

Qualifications

Minimum 12 months' experience in health and social care.
Experience in a Quality Officer, Senior Carer, Supervisor or similar role.
Knowledge of care governance principles.
Excellent communication and interpersonal skills.
Full UK driving licence and access to your own vehicle.

Responsibilities

Conduct care audits, reviews and governance activities.
Support the development and improvement of care planning documentation.
Undertake client assessments, reviews and care plan updates.
Perform field-based observations and competency assessments of care staff.
Complete spot checks and provide constructive feedback to carers and supervisors.
Support investigations relating to incidents, complaints and service improvements.
Assist in the implementation of risk assessments and safe working practices.
Work collaboratively with Registered Managers and operational teams to drive quality improvements.
Promote a culture of openness, continuous learning and person-centred care.
Ensure compliance with company policies, regulatory requirements and GDPR.