Field Area Manager for Retail Fashion & Training

DCK Group; Camberley; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

DCK Group is seeking an Area Manager to oversee a multi-store region including Camberley, Bournemouth, Bristol and surrounding areas. The role requires travel between stores, a valid driving licence and a commitment to maintaining high standards in visual merchandising and operations.

You will lead and coach Team Leaders, drive sales improvements, share best practices with fellow Area Managers, and work with the Operations team to implement process improvements.

Qualifications

• Expert in field operations and achieving high standards in retail environments.
• Proven supervisory experience overseeing teams in store networks.
• Strong communication skills with ability to train and coach others.
• Good time management and the ability to plan own and team time.
• Competent with technology and store systems.
• Confident and positive with strong interpersonal skills.
• Prior work experience in retail.
• Awareness of fashion trends and consumer style.

Responsibilities

• Drive sales through consistently high visual merchandising and operational standards.
• Develop and maintain a capable team by providing induction, coaching and support for Team Leaders.
• Act as first line support to Operations to deliver process efficiencies and business improvements.
• Line-manage a group of Team Leaders, coaching for efficiency and quality in the field.
• Monitor in-store standards and share best practices among Team Leaders to raise performance.
• Resolve escalated host concerns within agreed parameters and timelines.
• Identify and coach TL performance improvements and escalate as needed.
• Lead induction for new TLs and provide feedback and targets during probation.
• Embed a buddy system to prevent performance dips during TL absences.
• Collaborate with other Area Managers and Central Support to identify learning gaps.
• Support field communications, launches and initiatives and gather meaningful feedback.
• Work with Operations to embed new ways of working and identify areas for process and quality improvements.
• Shape and deliver communications and training under the direction of Operations Manager.

Skills

Field operations

Supervisory experience

Communication skills

Time management

Tech competent

Interpersonal skills

Retail experience

Fashion trend awareness

Job description

DCK Group is seeking an Area Manager to oversee a multi-store region including Camberley, Bournemouth, Bristol and surrounding areas. The role requires travel between stores, a valid driving licence and a commitment to maintaining high standards in visual merchandising and operations.

You will lead and coach Team Leaders, drive sales improvements, share best practices with fellow Area Managers, and work with the Operations team to implement process improvements.