Fiber Home Installation Engieer

XAD Technologies; Dundee; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Performance incentives

Training and progression

Tools provided

Team environment

Job summary

XAD Technologies in Dundee, Scotland, is seeking a Fiber Home Installation Engineer to connect customers to high-speed fiber broadband inside their homes. You will install, configure and test systems, ensuring top performance and user satisfaction.

The role includes training, tools supplied, safety compliance, and opportunities for career progression. A full UK driving license and a proactive customer-service approach are essential, with competitive salary and incentives based on experience.

Qualifications

• Experience in fiber installation or telecommunications.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and customer service skills.
• Valid UK driving license and willingness to travel as required.

Responsibilities

• Install and configure fiber optic broadband in residential properties.
• Test and troubleshoot to ensure optimal performance.
• Educate customers on system operation and respond to queries.
• Adhere to safety and quality standards during installations.
• Maintain accurate records of work and report issues promptly.

Skills

Technical aptitude

Troubleshooting skills

Customer service

Full UK driving license

Tools

Fiber optic tools

Installation equipment

Safety standards

Job description

Dundee, Scotland, United Kingdom UK Recruitment

About the job Fiber Home Installation Engieer

Job Description:
As a Fiber Home Installation Engineer at XAD , you will play a crucial role in connecting customers to high-speed fiber broadband. You'll ensure installations are carried out efficiently, to the highest standards, and with a customer-focused approach, as you will be working inside clients' homes.

Responsibilities:

• Installing and configuring fiber optic broadband systems in residential properties.


• Testing and troubleshooting to guarantee optimal system performance.


• Educating customers on system usage and addressing any queries.


• Adhering to safety and quality standards during installations.


• Maintaining accurate records of completed work and reporting issues promptly.

Requirements:

• Certifications: SA001, SA002, S008, S007, SA051C, SA020, Confined Spaces, and NSWRA/SLG are essential.


• Criminal Record Check - will be required.


• Previous experience in fiber installation or telecommunications is preferred.


• Strong technical aptitude and familiarity with fiber optic tools and systems.


• Excellent problem-solving and troubleshooting skills.


• Outstanding communication and customer service abilities.


• Full UK driving license.

What We Offer:

• Competitive salary with performance-based incentives.


• Based on experience and level of training required to obtain.


• Comprehensive training and career progression opportunities.


• All tools and equipment supplied.


• A supportive and collaborative team environment.